Administrative Assistant
- Norfolk, ON
- On-site
- Posted Sep 26, 2026
- 1 position
$35,000–$47,000 / year
Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Apply by
- Oct 24, 2026
- Posting language
- English
- Working hours
- 38 hours per week
- Seniority
- Not Applicable
Job summary
Coordinate and prepare client and prospect meetings, respond to account inquiries, support client onboarding, and provide proactive service and problem resolution. Maintain client accounts, documentation, timelines, and files accurately while coordinating with internal departments and meeting regulatory requirements.
Job details
Job Description What is the opportunity? The RBC Dominion Securities branch located in Simcoe is looking for an Administrative Assistant to provide administrative support to a high performing Advisory Team. You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team. What will you do? Coordinate and prepare meetings for Advisor with their clients/prospects. Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary. Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.). Assist the Advisor team with client onboarding. Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems. What do you need to succeed? Must-have Strong Microsoft Office Suite skills, with a proficiency in Excel High level of time management and organization skills Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients Exceptional verbal and written communication in English Nice-to-have Completion of the Canadian Investment Regulatory Exam (CIRE) Knowledge of RBC Dominion Securities’ systems and procedures Experience in the securities industry is an asset What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including flexible benefits, competitive compensation, and may include bonuses, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Opportunity for advancement over time Job Skills Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software Additional Job Details Address: 2 NORFOLK ST S:NORFOLK COUNTY City: Norfolk County Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-09-24 Application Deadline: 2026-10-08 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs. Pay Range The expected pay range for this position is: $35,000.00 - $47,000.00 This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to: 0.5x RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable. Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
What you’ll do
Coordinate and prepare client and prospect meetings, respond to account inquiries, support client onboarding, and provide proactive service and problem resolution. Maintain client accounts, documentation, timelines, and files accurately while coordinating with internal departments and meeting regulatory requirements.
Requirements
Candidates must have strong Microsoft Office skills, particularly Excel, excellent time management and organizational abilities, and a professional, warm approach to client service. Exceptional written and verbal English communication is required; the Canadian Investment Regulatory Exam, knowledge of RBC Dominion Securities systems, and securities-industry experience are assets.
Benefits
- Flexible Benefits
- Competitive Compensation
- Bonuses
- Commissions
- Stock
- Coaching And Development Opportunities
- Advancement Opportunities
- Training
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Teamwork · Preferred
- Client Onboarding · Preferred
- written communication · Preferred
- Organization · Preferred
- Microsoft Excel · Preferred
- Microsoft Office · Preferred
- Data entry · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Microsoft Office
- Excel
- Time Management
- Organization
- Client Service
- Problem Resolution
- Verbal Communication
- Written Communication
- Meeting Coordination
- Account Maintenance
- Client Onboarding
- Data Entry
- Data Gathering And Analysis
- Interpersonal Relationships
- Teamwork
- Word Processing
Job areas
- Administrative
- Customer Service & Support
- Finance & Accounting
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