Data Entry Clerk - TPA Admin

Job summary

The Data Entry Clerk provides administrative support by accurately inputting member information and managing the enrolment process for group benefits plans. Key duties include high-volume data entry, scanning, filing, and supporting Administrative Services Agents with confidential documentation.

Job details

Reporting to the Supervisor, the Data Entry Clerk within the Group Benefits Administration department is tasked with providing comprehensive administrative support. This role encompasses a variety of clerical duties, including data entry, scanning, printing, and filing. The Data Entry Clerk is responsible for the timely and accurate input of member information into Cowan’s administration systems. The incumbent is responsible for executing the enrolment process for clients across various plans, addressing matters such as coverage, enrollments, changes, terminations, and beneficiaries. This individual should be comfortable balancing attention to detail, productivity and efficiency in everyday tasks. What you will do: * Perform high-volume data entry into the appropriate databases * Review data for completeness and accuracy * Perform duties relating to filing, photocopying, printing and scanning * Support the Administrative Services Agents in various clerical tasks, such as preparing correspondence and confidential documents * Ensure appropriate turnaround time on all data entry * Interact with a variety of stakeholders and other team members to complete day-to-day tasks * Use basic office equipment (photocopy machine, computer, label-machine, etc.) * Performing data searches, verify and edit data as required * Perform data entry tasks in accordance with service level agreements and client demands * Participate in various special projects including continuous improvement initiatives * Process various administrative inquiries and ad-hoc tasks What you will bring: * Post-secondary diploma in a related field, such as business administration or equivalent training acquired from a combination of relevant work experience and education * 1-2 years of experience in data entry or equivalent training * Strong attention to detail, organizational, time management and prioritization skills * Ability to perform repetitive tasks for a long period of time with a high degree of accuracy * Ability to multitask effectively * Comfortable working independently with minimal supervision * Experience with Microsoft Office * Demonstrate good judgement, reliability, and professionalism in fast paced environment * Bilingual, written and oral (English and French), is considered an asset * Please note the successful candidate must be flexible to work non-standard business hours and/or overtime from time to time, when required. Who we are: Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement. Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027! What sets us apart? Be in good company Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive. Challenge your thinking You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it. Grow together We believe in your potential. If you’re looking to develop your expertise with learning opportunities and mentoring, we’ll make that happen. Benefits and perks * Competitive salary * Participate in our comprehensive benefits plan on day one — no waiting period * Company-matched Retirement Savings Plan * Company-paid training and development courses * Community involvement * Hybrid work environment Are you interested? Please Apply! This is a replacement position. Artificial Intelligence (AI): Cowan Insurance Group does not use AI directly; however, platforms we partner with may use AI, including screening for keywords and minimum qualifications. Our human recruiters review candidate’s qualifications prior to decisions being made. This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks. While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision. We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.

What you’ll do

The Data Entry Clerk provides administrative support by accurately inputting member information and managing the enrolment process for group benefits plans. Key duties include high-volume data entry, scanning, filing, and supporting Administrative Services Agents with confidential documentation.

Requirements

Candidates should have a post-secondary diploma in business administration or equivalent experience, along with 1-2 years of data entry experience. Proficiency in Microsoft Office and the ability to perform repetitive tasks with high accuracy in a fast-paced environment are required.

Benefits

• Competitive Salary • Comprehensive Benefits Plan • Company-matched Retirement Savings Plan • Company-paid Training and Development Courses • Community Involvement • Hybrid Work Environment

Listed skills

• Time management · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Entry
• Administrative Support
• Microsoft Office
• Time Management
• Organization
• Attention To Detail
• Multitasking
• Filing
• Scanning
• Data Verification
• Bilingualism
• Professionalism
• Office Equipment
• Insurance Industry
• Supervision
• Bilingual (French/English)
• Artificial Intelligence
• Benefits Administration
• Multilingualism
• Business Administration
• Clerical Works
• Continuous Improvement Process
• Training And Development
• Creativity
• Innovation
• Risk Management
• Mentorship
• Wealth Management
• Service-Level Agreement
• Turnaround Time
• Balancing (Ledger/Billing)
• Reliability
• Prioritization
• Detail Oriented

Job areas

• Administrative
• Finance & Accounting
• Data & Analytics
• Customer Service & Support
• Data Entry Clerk
• Data Entry Clerks
• Data Entry Keyers