Accounts Receivable Clerk - 18 months

About Portage Mutual: Where Your Talent Makes a Difference Imagine a workplace where your contributions are not only valued but also directly impact the lives of Canadians. At Portage Mutual Insurance, we’re more than just a trusted national property and casualty insurer—we’re a community of passionate individuals dedicated to serving our policyholders since 1884. Owned by our policyholders, we proudly offer competitive home, auto, commercial, and farm insurance products 100% through our broker network across Canada. Join a company rooted in tradition, driven by innovation, and powered by a people-first culture. Why Portage Mutual? At Portage Mutual, we believe that our people are our greatest asset. Here, you’ll find: Total Rewards: We care about your well-being and financial security. That’s why we offer a competitive salary, incentive plan, comprehensive health benefits, a pension plan and generous paid time off, including personal days. Career Growth & Development: Propel your career forward with access to diverse learning resources, tuition reimbursement for relevant programs, and bonuses recognizing your achievements in pursuing insurance designations. Flexibility: We support work-life integration by offering a flexible environment where you can choose to live wherever you prefer in Canada. Enjoy the freedom to select remote, in-office, and hybrid work arrangements that best suit your lifestyle. Inclusivity and Belonging: Be a part of a supportive and diverse team that embraces your unique perspective and empowers you to succeed. We’re dedicated to creating a workplace where every employee feels welcomed, valued and respected. Making a Difference: Find purpose in your career by aligning with an organization that shares your values and is committed to making a difference in the communities we serve. The Opportunity: Accounts Receivable Clerk As an Accounts Receivable Clerk, you’ll provide financial and administrative support for the Company by: Collecting, verifying, and processing customer payments. Reconciling accounts to ensure accuracy and resolve discrepancies. Assisting with day-to-day Accounts Receivable operations under the guidance of the Accounts Receivable Supervisor and Accounts Receivable Manager. We're looking for a detail-oriented, reliable team player who embodies our company values and is committed to completing tasks with accuracy, efficiency, and professionalism. This is an 18-month fixed-term opportunity supporting team continuity. What You’ll Do Prepare and mail invoices to clients. Obtain daily telebanking and credit card reports from various banks and websites. Process accurate and timely entry of all payments into the billing system-cash, cheque, credit card, telebanking, Clear Pay (for all billing types). Process manual credit card payments and refunds on the POS machine. Prepare daily bank deposits. Record all payments on Excel spreadsheets for daily and monthly balancing purposes. Respond to and resolve client’s/broker’s issues and inquiries related to policy billing and Broker accounts. Perform accurate and timely processing of bank information changes, payment schedule and withdrawal date changes, payment plan changes upon request. Responsible to communicate with Accounts Payable regarding monthly submission of taxes to the government(s). What You’ll Bring Excellent computer skills with Microsoft Office Suite (specifically Word, Excel, PowerPoint and TEAMS) with the ability to learn new or updated software. Strong organizational skills and attention to detail. Accuracy is an important attribute in this position. Excellent verbal and written communication skills. High level of confidentiality. Strong team player with a solid understanding of basic accounting principles. Must have the ability to work under pressure with tight deadlines. High School Diploma or equivalency. Financial services or accounting experience is an asset. This hybrid position is based in Portage la Prairie in-office 2–3 days per week. Applications will be reviewed as they are received, and the posting may close once a suitable candidate has been identified. The targeted pay range for this position in the following location is: Canada – Manitoba: $37,300 - $44,500 CAD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role and level. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. Portage Mutual uses artificial intelligence and automations in its recruitment practices for activities that may include searching for qualified candidates, screening applications, preparing interview questions, recording interviews, drafting transcripts and other administrative tasks. AI is never used for decision making purposes. Ready to Make an Impact? We value diversity in backgrounds, experiences, and perspectives because the communities we serve are diverse. Rooted in a long-standing commitment to trust, community, and mutual support, Portage Mutual Insurance is proud to foster an inclusive workplace where employees are encouraged to collaborate, learn from one another, and grow together. We are looking for individuals who bring both professional expertise and a genuine commitment to supporting their teammates as we continue to protect what matters most for Canadians. If you're looking for an opportunity to grow your career with a company that values people, community, and collaboration, we'd love to hear from you! Portage Mutual Insurance is committed to creating an inclusive and accessible workplace. Accommodations are available throughout the recruitment process upon request. If you require accommodation, we will work with you to ensure a fair and positive candidate experience. To be considered for this opportunity, candidates must have the legal right to work in Canada. Any employment offer will be conditional upon the successful completion of applicable pre-employment screening requirements. Please submit your resume and cover letter. We thank you for your interest in Portage Mutual Insurance, however, only those selected for an interview will be contacted. (No agencies please).

The role involves collecting, verifying, and processing customer payments while reconciling accounts to ensure accuracy. Responsibilities include preparing invoices, managing bank deposits, and resolving client or broker inquiries regarding policy billing.

Candidates must have a high school diploma or equivalency and strong proficiency in Microsoft Office Suite. Experience in financial services or accounting is considered an asset, along with the ability to work under pressure with tight deadlines.

• Competitive salary • Incentive plan • Comprehensive health benefits • Pension plan • Generous paid time off • Personal days • Tuition reimbursement

• Time managementPreferred
• Attention to detailPreferred
• Microsoft ExcelPreferred
• Microsoft WordPreferred

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Payment Processing
• Account Reconciliation
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Teams
• Basic Accounting Principles
• Billing Systems
• Bank Deposits
• Written Communication
• Verbal Communication
• Organizational Skills
• Attention To Detail
• Confidentiality
• Time Management

• Finance & Accounting
• Administrative
• Customer Service & Support

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week

Seniority

Entry level