Office Administrator

Benefits: Health insurance Training & development Company parties Competitive salary Dental insurance PAUL DAVIS RESTORATION Grande Prairie is seeking a motivated and detail-oriented Office Administrator to support daily office operations and help ensure an exceptional customer experience throughout the restoration process. Key Responsibilities Provide administrative support to project managers and field staff. Answer phones, manage customer inquiries, visitor reception and schedule appointments. Maintain project files, documentation, and company records. Conduct customer follow-up and quality assurance calls. Track customer satisfaction and address concerns as needed. Assist with invoicing, data entry, and general office administration. Coordinate communication between customers, technicians, subcontractors, and insurance partners. Qualifications Previous office administration or customer service experience. Strong organizational, communication, and problem-solving skills. Comfortable working with data, metrics, and performance reporting. Proficiency with Microsoft Office and computer-based systems. Ability to manage multiple priorities in a fast-paced environment. Experience in restoration, construction, or insurance is considered an asset. Experience with RMS, Xactimate, Encircle, QuickBooks Online, or similar software is an asset What We Offer $22-25/hour depending on experience Attractive Benefits package Supportive team environment Opportunities for professional growth and advancement If you are organized, customer-focused, and enjoy being part of a team that helps people recover from property disasters, we would love to hear from you.

Provide administrative support to project managers and field staff while managing customer inquiries and reception. Maintain project files and coordinate communication between customers, technicians, and insurance partners.

Requires previous experience in office administration or customer service with proficiency in Microsoft Office. Experience in restoration, construction, or insurance and familiarity with software like Xactimate or QuickBooks is considered an asset.

• Health Insurance • Training & Development • Company Parties • Competitive Salary • Dental Insurance

Identified from the job description. Confirm important requirements above.

• Office Administration
• Customer Service
• Project Documentation
• Invoicing
• Data Entry
• Scheduling
• Communication
• Problem Solving
• Microsoft Office
• Performance Reporting
• Quality Assurance
• Coordination

Minimum experience

2+ years