Administrative Coordinator / Office Administrator

Job summary

Support daily administrative and operational activities, including scheduling, data entry, document management, and communication among customers, service teams, and management. Maintain service records, respond to inquiries, assist with invoice and expense tracking, organize digital files, and help improve processes and customer service.

Job details

Role Description The Administrative Coordinator / Office Administrator is a part-time remote role responsible for supporting daily operational and administrative activities at Pack and Go. This position handles scheduling, data entry, and document management, as well as coordinating communication between customers, service teams, and management. The role includes responding to inquiries, maintaining records related to household shifting, office moves, and warehouse services, and assisting with basic finance tasks such as invoice tracking and expense documentation. The coordinator also helps streamline processes, organizes digital files, and supports customer service efforts to ensure an efficient and professional experience for clients. Qualifications Strong Communication skills, including clear written and verbal interaction with customers and internal teams. Demonstrated Administrative Assistance experience, including scheduling, data entry, and document management. Customer Service skills to handle inquiries, resolve issues, and maintain a positive client experience. Basic Finance understanding to support invoice tracking, billing coordination, and expense organization. Effective Organization Skills to manage multiple tasks, prioritize work, and maintain accurate records. Proficiency with standard office software (e.g., email tools, spreadsheets, document editors) and online collaboration platforms. Ability to work independently in a remote environment, with attention to detail and reliability in meeting deadlines. Previous experience in logistics, moving services, or a related service industry is an advantage. High school diploma or equivalent required; additional coursework or training in administration or business is beneficial.

What you’ll do

Support daily administrative and operational activities, including scheduling, data entry, document management, and communication among customers, service teams, and management. Maintain service records, respond to inquiries, assist with invoice and expense tracking, organize digital files, and help improve processes and customer service.

Requirements

Requires strong written and verbal communication, administrative assistance and customer service skills, basic finance knowledge, and effective organization. Applicants need proficiency with standard office software and online collaboration platforms, the ability to work independently and reliably in a remote setting, and a high school diploma or equivalent; logistics experience and additional administration or business training are advantageous.

Listed skills

• Communication · Preferred
• scheduling · Preferred
• Data entry · Preferred
• Customer service · Preferred
• Organization · Preferred
• Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Communication
• Administrative Assistance
• Scheduling
• Data Entry
• Document Management
• Customer Service
• Invoice Tracking
• Billing Coordination
• Expense Documentation
• Organization
• Recordkeeping
• Office Software
• Online Collaboration Platforms
• Process Improvement
• Digital File Management

Job areas

• Administrative
• Customer Service & Support
• Logistics
• Transportation
• Finance & Accounting