Chiropractic Office Assistant / Office Manager

Job summary

Welcome patients and support daily clinic operations by scheduling appointments, preparing treatment rooms, assisting with diagnostic imaging, and maintaining records. Handle communications, payments, accident claims, insurance documentation, and office supplies while contributing to a calm, welcoming environment.

Job details

About Us At Millennium Chiropractic Centre, we believe that healing begins with connection in mind, body, and spirit. We are a wellness-focused chiropractic practice committed to supporting our patients on their journey to optimal health. Our office is located within the elegant historic Lorraine Building. Our Chiropractor, Dr. Gary Klaudt, has been practicing for the past 37 years. He is committed to research and the application of hands-on health to help others achieve a lifestyle of complete wellness. Our people reflect a truly caring nature that our patients know and trust. Who You Are You’re someone who brings calm, kindness, and clarity into every space you enter. You value holistic health, thrive in supportive environments, and enjoy helping others feel cared for. You’re organized, intuitive, and adaptable - and you love creating positive experiences for everyone you meet. Role Overview The Chiropractic Assistant is an essential member of our wellness team. In this role, you’ll help maintain a smooth, welcoming, and healing environment by supporting both the clinical and administrative sides of our practice. Responsibilities Greet each patient with warmth and presence, creating a peaceful and welcoming atmosphere Coordinate appointments on the Jane App software and maintain flow throughout the day with mindfulness and care Assist the chiropractor with loading X-ray and diagnostic imaging results for patients Prepare treatment rooms and maintain a clean space Answer phone calls and respond to emails with patience and professionalism Complete administrative tasks such as alphabetical filing, data entry, and client records Process payments and support clients with questions about services or wellness plans Handle Motor Vehicle Accident claims and coordinate with insurance companies regarding documentation and billings Order office supplies and products, receive orders, and assist with product inventory Be an ambassador for our centre's values and holistic health philosophy Qualifications Prior experience in a healthcare, spa, or wellness setting is a plus A passion for holistic wellness and chiropractic care Strong communication skills and a caring, team-oriented attitude Comfortable multitasking in a calm, organized manner Excellent verbal and written communication in the English language Strong telephone etiquette and email/letter writing Strong clerical and alphabetical filing skills Good computer skills; experience with Jane App software is going to be super necessary High school diploma or equivalent required. What We Offer A supportive work environment rooted in wellness values On-the-job training and continued learning opportunities in health, wellness, and medical awareness Wellness care program Opportunity to grow with a purpose-driven practice (and really great people!) To make a meaningful impact in people’s lives every day (in a happy and connected environment) Your hours Tuesday: 9:30 am to 6:30 pm Wednesday: 9:30 am to 2:30 pm Thursday: 9:30 am to2:30 pm Friday: 9:30 am to 2:30 pm Every other Saturday: 9:30 am to 2:30 pm Optional Monday: two hours of work Interested? If you’re ready to be part of a team that values connection, healing, and whole-body wellness, we’d love to hear from you. Please apply with your resume and a short note about what draws you to this role and our holistic mission.

What you’ll do

Welcome patients and support daily clinic operations by scheduling appointments, preparing treatment rooms, assisting with diagnostic imaging, and maintaining records. Handle communications, payments, accident claims, insurance documentation, and office supplies while contributing to a calm, welcoming environment.

Requirements

A high school diploma or equivalent is required; experience in healthcare, spa, or wellness settings is an asset. Candidates should have a passion for holistic wellness, strong communication and clerical skills, good computer skills, and the ability to multitask in an organized manner; Jane App experience is described as necessary.

Benefits

• On-The-Job Training
• Continued Learning Opportunities
• Wellness Care Program

Listed skills

• Appointment Scheduling · Preferred
• Filing · Preferred
• Data entry · Preferred
• Payment Processing · Preferred
• Inventory management · Preferred
• Multitasking · Preferred
• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Patient Reception
• Appointment Scheduling
• Jane App
• Diagnostic Imaging Support
• Treatment Room Preparation
• Telephone Etiquette
• Email Communication
• Filing
• Data Entry
• Client Records Management
• Payment Processing
• Motor Vehicle Accident Claims
• Insurance Coordination
• Inventory Management
• Multitasking
• Customer Service

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Management & Leadership

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