hotel front desk clerk

Overview Languages English Education Secondary (high) school graduation certificate Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service Experience and specialization Computer and technology knowledge Multi-line switchboard Additional information Security and safety Criminal record check Work conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Work under pressure Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Flexibility Judgement Organized Reliability Team player Benefits Health benefits Dental plan Health care plan Paramedical services coverage Other Benefits Free parking available On-site amenities On-site recreation and activities Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

The role involves managing guest arrivals and departures, processing room reservations, and handling payments. Additionally, the clerk provides information on hotel services and local points of interest while performing general clerical duties.

Candidates should have a high school graduation certificate and experience in a hotel setting is considered an asset. The position requires a criminal record check and the ability to work in a fast-paced environment standing for extended periods.

• Health benefits • Dental plan • Health care plan • Paramedical services coverage • Free parking • On-site amenities • On-site recreation and activities

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• OrganizationPreferred

Identified from the job description. Confirm important requirements above.

• Guest Registration
• Reservation Management
• Customer Service
• Payment Processing
• Multi-line Switchboard
• Clerical Duties
• Interpersonal Skills
• Oral Communication
• Time Management
• Organization
• Teamwork
• Emergency Procedures

• Hospitality
• Customer Service & Support
• Administrative

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 6, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level