2600002392 - Accounts Receivable Clerk

Original job posting

The Accounts Receivable Clerk supports revenue optimization by managing inpatient and outpatient billing, processing financial transactions, and reconciling aged trial balances. The role involves issuing billing reminders, processing payments from various sources, and preparing daily bank deposits.

Job details

CUPE Job Title: Accounts Receivable Clerk (subsequent) Status: Regular Full Time Department: Accounts Receivable Program: Financial Services Days; 8 Hour Shifts (Subject to Change) Location: Lakeridge Health Ajax-Pickering Wage Schedule: $34.130 - $36.040 per hour Posting Reference: 2600002392 Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health! This position is open to all qualified CUPE staff throughout Lakeridge Health commencing 10 September 2026 and closing at 11:59 pm on 15 September 2026. Duties And Responsibilities Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Clerk is responsible for supporting revenue optimization by reviewing inpatient and outpatient accounts to ensure all required billing information is complete and accurate. The role performs day-to-day financial transactions, including verifying, classifying, calculating, posting, and recording accounts receivable data. The Accounts Receivable Clerk ensures signed accommodation forms are obtained and, in coordination with nursing staff on inpatient units, supports patient transfers to requested accommodations to help maximize preferred accommodation revenue. The Accounts Receivable Clerk facilitates invoice payments by issuing billing reminders, contacting patients/residents, and ensuring appropriate follow-up on claims and rejections. The role is also responsible for reconciling the aged trial balance to ensure payments, charges, and invoices are properly accounted for and posted; processing incoming payments from patients/residents, insurance agencies, and other sources in accordance with financial policies and procedures; and preparing daily bank deposits and reconciliations. The Accounts Receivable Clerk is expected to exercise initiative, maintain strict confidentiality, and perform other related duties as assigned. Inter-site travel may be required. Qualifications Community College General Business Accounting Diploma or equivalent; Two years of recent accounts receivable experience required; Demonstrated understanding of accounts receivable activities, including the receivables and collections process; Demonstrated experience processing payments and balancing payment reconciliation reports; Previous accounting experience in a healthcare environment is preferred; Excellent computer skills, including proficiency with Microsoft Office Word and Excel (tested), Epic, Quickbooks and Point Click Care billing systems, and accurate keyboarding skills of 35 w.p.m. (tested); Working knowledge of basic bookkeeping, common finance terminology, and related procedures; Demonstrated ability to prioritize a high volume of transactions in a fast-paced environment, meet deadlines, and perform a broad range of clerical duties as required; Demonstrated ability to foster positive public relations and effective working relationships; Excellent interpersonal and communication skills, with tact, diplomacy, sound judgment, and empathy when working with clients, families, staff, and external agencies; Demonstrated effective written and verbal communication skills; Ability to exercise sound judgment when gathering and compiling information and facts; Demonstrated ability to work independently with frequent interruptions, and flexibility to adapt within a changing healthcare environment; Demonstrated organizational, problem-solving, and interpersonal skills; Satisfactory performance record required; Demonstrated commitment to Lakeridge Health’s core values of Inclusion, Compassion, Innovation, Teamwork, and Joy; Demonstrated understanding of and commitment to Lakeridge Health’s comprehensive safety programs and practices, including staff safety, patient safety, and environmental safety, and participation in regular in-service education in this area. At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds. Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact recruitment@lh.ca . Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants. Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted. Conditions Of Employment The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364. Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months. Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.

What you’ll do

The Accounts Receivable Clerk supports revenue optimization by managing inpatient and outpatient billing, processing financial transactions, and reconciling aged trial balances. The role involves issuing billing reminders, processing payments from various sources, and preparing daily bank deposits.

Requirements

Requires a Community College General Business Accounting Diploma and at least two years of recent accounts receivable experience. Proficiency in Microsoft Office, Epic, Quickbooks, and Point Click Care, along with a typing speed of 35 w.p.m., is required.

Listed skills

• Time management · Preferred
• Collections · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Payment Processing · Preferred
• Billing · Preferred
• interpersonal communication · Preferred
• Bookkeeping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Payment Processing
• Bank Reconciliation
• Billing
• Microsoft Excel
• Microsoft Word
• Epic
• Quickbooks
• Point Click Care
• Bookkeeping
• Collections
• Financial Reporting
• Data Entry
• Interpersonal Communication
• Time Management
• Problem Solving

Job areas

• Finance & Accounting
• Healthcare
• Administrative