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Job summary

The Unit Clerk provides reception and clerical support to an inter-professional team, including transcribing physician orders and maintaining patient charts. They are responsible for directing patients and visitors while coordinating daily unit activities and supporting nursing staff.

Job details

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application. Land acknowledgement: Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty. Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations. Who you are: You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courage You are a patient and/or client centered individual who performs at an exemplary standard You are a team player with excellent communication, critical thinking and prioritization skills Closing Date: EOD September 28, 2026 What we are looking for: The Unit Clerk works independently with our inter-professional team, to provide reception and clerical support. Primary responsibilities will include: Acknowledging, receiving and directing patients, visitors, other hospital personnel and external partners in a professional manner Providing clerical support including: transcribing Physician orders, coordinating meals/snacks for patients, filing, photocopying, faxing, assembling, maintaining patient charts, supporting the nursing staff and payroll entry as directed The successful candidate may be required to be cross trained and provide coverage between ED Registration and the inpatient unit as needed. What you bring to the role: Previous Unit Clerk experience in a hospital setting Sound knowledge of medical terminology Strong computer/typing skills, Meditech experience is preferred Ability to manage multiple demands in a fast-paced environment is essential Strong customer service focus is also required Excellent written and verbal communication skills Excellent organizational, prioritizing, and problem-solving skills Demonstrated good attendance and performance records with the ability to maintain these same standards Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required Work Schedule: Weekdays hours are 0800-1800 and weekends 0900-1700 The successful candidate may be required to be cross trained and provide coverage between ED Registration and the inpatient unit as needed. Please note schedules may change due to operational needs. Compensation: UCC 08 Range: $27.78 - $31.64 Who we are: Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT). Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Oak Valley Health Equity, Diversity, Inclusion and Belonging statement Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources. We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.

What you’ll do

The Unit Clerk provides reception and clerical support to an inter-professional team, including transcribing physician orders and maintaining patient charts. They are responsible for directing patients and visitors while coordinating daily unit activities and supporting nursing staff.

Requirements

Candidates must have previous unit clerk experience in a hospital setting and possess sound knowledge of medical terminology. Strong computer skills, specifically with Meditech, and the ability to manage multiple demands in a fast-paced environment are essential.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Clerical support
• Patient reception
• Transcription
• Data entry
• Meditech
• Communication
• Prioritization
• Problem-solving
• Organizational skills
• Customer service
• Computer literacy
• Typing
• Chart maintenance
• Coordinating
• Problem Solving
• Honesty
• Courage
• Professionalism
• Customer Service
• Critical Thinking
• Clerical Works
• Verbal Communication Skills
• Nursing
• Acute Care
• Compassion
• Mental Health
• Surgery
• Computerized Physician Order Entry
• Community Health
• Registration
• Filing
• Health Equity
• Midwifery
• Disabilities
• Medical Records
• Patient-Centered Care
• Transcribing
• Hospital Experience
• Diversification (Investing)
• Medical Terminology
• Healing
• Radiology Certified Coder
• Uniform Commercial Code
• MEDITECH EHR

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Inpatient Unit Clerk
• Medical Transcriptionist
• Medical Secretaries
• Medical Transcriptionists