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Job summary

The receptionist/concierge performs various accounting, clerical, and receptionist duties to support daily residence operations. They also act as a primary point of contact for residents and visitors while ensuring a safe and secure environment.

Job details

As a Receptionist/Concierge you will perform a variety of accounting functions as well as confidential clerical and receptionist duties associated with the daily operations at the residence, while consistently maintaining a safe and secure environment. As an employee of Chartwell, you can enjoy growing your career and be a part of a dedicated team that positively impacts the lives of the residents. What You Will Do: · Maintain department files, including correspondence, forms and routine office records and reports. · Receive incoming mail, co-ordinate distribution and process outgoing mail. · Answer telephone and greets visitors to respond to routine inquiries in person and by phone and relay the messages to the appropriate personnel. · Process daily bank deposits, accounts payable and accounts receivable including verification of totals and coding. · Respond to resident or family member concern and ensure appropriate action is taken within decision-making authority and/or bring to the attention of the General Manager. · Perform other related duties as required. What You Will Need: · Secondary school education or equivalent · Previous experience working in a similar position (including a working knowledge of office procedures and elementary bookkeeping) · Computer skills with a working knowledge of Word and Excel At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448. Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

What you’ll do

The receptionist/concierge performs various accounting, clerical, and receptionist duties to support daily residence operations. They also act as a primary point of contact for residents and visitors while ensuring a safe and secure environment.

Requirements

Candidates must have a secondary school education or equivalent and previous experience in a similar role. Proficiency in office procedures, elementary bookkeeping, and computer software like Word and Excel is required.

Listed skills

• Customer service · Preferred
• Microsoft Excel · Preferred
• Accounts receivable · Preferred
• Microsoft Word · Preferred
• Conflict Resolution · Preferred
• Bookkeeping · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Receptionist duties
• Concierge services
• Accounting functions
• Clerical duties
• Office records management
• Mail distribution
• Telephone etiquette
• Customer service
• Bank deposits
• Accounts payable
• Accounts receivable
• Word
• Excel
• Bookkeeping
• Conflict resolution
• Operations
• Accounts Payable
• Decision Making
• Artificial Intelligence
• Clerical Works
• Computer Literacy
• Accounting
• Accounts Receivable
• Disabilities
• Deposit Accounts
• Office Procedures

Job areas

• Administrative
• Customer Service & Support
• Finance & Accounting
• Healthcare
• Concierge/Receptionist
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges