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Job summary

The Medical Receptionist is responsible for greeting patients, managing check-in procedures, and documenting patient information accurately. They also assist with portering patients, preparing them for exams, and handling report and image requests.

Job details

A leading provider of diagnostic imaging services, Insight Medical Imaging connects in a meaningful way with our patients, physicians, and employees. With over 650 employees and 20 locations, Insight provides services in Edmonton and surrounding regions, as well as in Fort McMurray. Insight is currently seeking Medical Receptionists to join our team in the following roles, with multiple permanent, full-time vacancies available: * Float (Coverage across all clinics in Edmonton and the surrounding area. Shift times and location are determined on the morning of each shift. A monthly vehicle allowance is provided.) * Rotating (Coverage across all clinics in Edmonton and the surrounding area. Shift times and location are determined ahead of time. A vehicle allowance is not provided.) We connect in a meaningful way with: * Our Patients – being part of every touchpoint in their journey and making them feel comfortable during a situation that can often be unknown and scary. * Our Physicians – by building a relationship and working together to come up with a timely and accurate diagnosis. * Our Employees – by creating an approachable environment that encourages professional development and growth. Insight offers: * Paid Vacation, Sick Days, and Flex Days * RRSP Matching * Educational Allowance * Employer Paid Benefits * Healthcare Spending Account Duties and Responsibilities: * Greeting and checking in of all patients * Documentation of patient information on computer * Ensures all previous examinations are imported * Porter and change patients in preparation for exams * Handle all incoming report and image requests * Requesting previous exams from outside facilities * Looking up and importing previous studies prior to arrival of scheduled patients * Must maintain the utmost in professional confidence of patient information and/or results * Provide patients with exam preparations Note: the above statements are intended to describe the general nature and level of work being performed by the incumbent of this job; they are not intended to be an exhaustive list of all responsibilities and activities required of this position. Skills: * Self motivated * Ability to work in a fast paced/high stress environment * Personal skills which include attention to detail and accuracy * Ability to interact with patients in a tactful and courteous manner * Knowledge of office routines, schedules, and protocol Qualifications: * Grade 12 graduate. * Computer experience with minimum 50 words per minute * Knowledge and understand of medical terminology are considered an asset * Medical Office Assistant, Unit Clerk, Medical Transcription program an asset Insight Medical Imaging is an equal opportunity employer committed to providing and maintaining a fair, equitable, and diverse workforce. All qualified candidates are encouraged to apply. We thank all applicants for their interest. Only those selected for an interview will be contacted.

What you’ll do

The Medical Receptionist is responsible for greeting patients, managing check-in procedures, and documenting patient information accurately. They also assist with portering patients, preparing them for exams, and handling report and image requests.

Requirements

Candidates must have a high school diploma and strong computer skills with a minimum typing speed of 50 words per minute. Knowledge of medical terminology and completion of a medical office assistant or unit clerk program are considered assets.

Benefits

• Paid vacation • Sick days • Flex days • RRSP matching • Educational allowance • Employer paid benefits • Healthcare spending account

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Accuracy · Preferred
• Office Administration · Preferred
• Data entry · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical terminology
• Patient reception
• Data entry
• Attention to detail
• Accuracy
• Communication
• Office administration
• Scheduling
• Customer service
• Stress management
• Professionalism
• Computer literacy
• Detail Oriented
• Self-Motivation
• Tactfulness
• Medical Office Procedures
• Medical Terminology
• Medical Transcription

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Medical Receptionist
• Medical Secretary
• Medical Secretaries
• Medical Secretaries and Administrative Assistants