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Job summary

The Dental Receptionist is responsible for greeting patients, managing appointment scheduling, and handling incoming phone calls. Additionally, they will manage insurance administration, process payments, and maintain a clean, welcoming reception area.

Job details

Position Type: Permanent Full-Time (40 hrs/week) Location: Edmonton, Alberta Language: English About the Company We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey. About this Role We are seeking a dedicated Dental Receptionist to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our modern Edmonton locations. We are looking for a self-motivated, organized, and detail-oriented professional who brings a caring and compassionate approach to patient care. The successful candidate will excel at building meaningful connections with patients, parents, and team members alike. A positive attitude and a strong commitment to professional excellence are essential for success in this role Responsibilities & Duties Responsibilities include, but are not limited to, the following: Welcome and greet patients and parents/guardians upon arrival, ensuring a warm and professional first impression Schedule and book patient appointments, managing the schedule efficiently Answer and direct incoming phone calls in a timely and professional manner Maintain a clean, organized, and welcoming recpetion area Manage insurance administration including direct billing and liaising with insurance companies Collect payments and close a balanced day Additional duties may be assigned as required Skills & Experience We are looking for a professional who demonstrates the following clinical and interpersonal skills: Proficient in English, both written and verbal Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic Experience in an Dental clinic is an asset Excellent communication and interpersonal skills Ability to work effectively with children of all ages Available to work during applicable business hours Willing to travel between different clinic locations across Edmonton Benefits Uniforms provided by the employer Comprehensive group benefits program Travel incentive for multi-location work Vacation pay

What you’ll do

The Dental Receptionist is responsible for greeting patients, managing appointment scheduling, and handling incoming phone calls. Additionally, they will manage insurance administration, process payments, and maintain a clean, welcoming reception area.

Requirements

The ideal candidate should be proficient in English and computer software, with the ability to learn new systems quickly. Previous experience in a dental clinic is considered an asset, along with the ability to work effectively with children.

Benefits

• Uniforms provided • Comprehensive group benefits program • Travel incentive • Vacation pay

Listed skills

• Customer service · Preferred
• Organization · Preferred
• interpersonal skills · Preferred
• Detail-oriented · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental reception
• Patient scheduling
• Insurance administration
• Direct billing
• Customer service
• Communication
• Ortho2Edge
• Curve Hero
• Computer proficiency
• Interpersonal skills
• Detail-oriented
• Organization
• Pediatric Dentistry
• Professionalism
• Positivity
• Dental Care
• Treatment Planning
• Compassion
• Self-Motivation
• Aesthetics
• Dentistry
• Billing
• Pediatrics
• Dental Health
• English Language
• Interpersonal Communications
• Orthodontics
• Detail Oriented

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Dental Receptionist
• Medical Secretary
• Medical Secretaries
• Medical Secretaries and Administrative Assistants