head dispatcher
Top Benefits
About the role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Tasks: Organize tasks to accomplish the work. Co-ordinate activities with other work units or departments. Prepare and submit reports. Ensure smooth operation of computer equipment and machinery. Arrange for maintenance and repair work. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Train workers in duties and policies. Arrange training for staff. Co-ordinate, assign and review work. Requisition or order materials, equipment and supplies. Establish work schedules and procedures. Plan, organize and oversee operational logistics of the organization. Supervision: Transportation route and crew schedulers. Computer and technology knowledge: Electronic scheduler. Dispatch management service software. MS Access. MS Excel. MS Outlook. MS PowerPoint. MS Project. MS Word. MS Windows. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Analytical. Proactive. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Experience: 2 years to less than 3 years. Other benefits: Free parking available. Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.