Company Description Primaris Health is an emerging health and wellness clinic dedicated to redefining how healthcare is delivered through a highly personalized experience. A multi-disciplinary team works together under one roof, providing advanced diagnostics, coordinated services, and continuous support.

Overview Join our dynamic healthcare team as a Medical Office Assistant, where your energetic approach and attention to detail will help create a seamless experience for patients and providers alike. In this vital role, you will be the friendly face at the front desk, managing patient interactions, scheduling appointments, translating medical information from English to Mandarin for clients, and ensuring the smooth operation of our medical office. Your proactive attitude and organizational skills will contribute to delivering exceptional care and support in a fast-paced environment.

Duties Provide support for clients with translating and explaining their care and interpretations from English to Mandarin. Greet patients warmly and assist with check-in procedures, ensuring a positive first impression Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages efficiently Maintain accurate electronic medical records using platforms like Epic and Dentrix, ensuring confidentiality and compliance Verify patient insurance information and process billing or payments as needed Coordinate appointment scheduling with providers, balancing patient needs with provider availability Support clinical staff by preparing exam rooms, updating patient charts, and handling administrative tasks Handle incoming correspondence, including faxes and emails, while maintaining organized office documentation Other tasks as assigned

Requirements Fluent in Mandarin and English Experience in a medical or dental office environment, with familiarity using electronic health record systems Strong knowledge of medical terminology to accurately communicate with patients and healthcare professionals Excellent organizational skills with the ability to multitask effectively in a busy setting Proficiency in managing multi-line phone systems and handling office administrative duties Ability to work collaboratively with clinical staff while maintaining professionalism and confidentiality High school diploma or equivalent; additional certification in medical assisting or office administration is a plus

Benefits: Flexible schedule On-site parking

Language: Mandarin (required) English