Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. General office occupations and clerical services. or equivalent experience. Work setting: Hospitality industry. Tasks: Schedule and confirm appointments. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Type and proofread correspondence, forms and other documents. Perform data entry. Process money, cheques and credit/debit card payments. Computer and technology knowledge: MS Excel. MS Outlook. MS PowerPoint. MS Word. Technical terminology: Business. Area of work experience: Tourism. Area of specialization: Correspondence. Reports and records. Contracts. Charts, tables, graphs and diagrams. Security and safety: Bondable. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Attention to detail. Personal suitability: Excellent oral communication. Excellent written communication. Flexibility. Organized. Accurate. Client focus. Dependability. Experience: 2 years to less than 3 years. Employment terms options: Day.