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Dr. Phone Fix logo

administrative assistant

Dr. Phone Fix4 months ago
Prince George, British Columbia, Canada
Entry Level
Full-Time

Top Benefits

Free Parking

About the role

Overview

Languages

English

Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Open and distribute mail and other materials Determine and establish office procedures and routines Schedule and confirm appointments Answer telephone and relay telephone calls and messages Answer electronic enquiries Compile data, statistics and other information Order office supplies and maintain inventory Greet people and direct them to contacts or service areas Set up and maintain manual and computerized information filing systems Type and proofread correspondence, forms and other documents Perform data entry Provide customer service Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge

MS Office Electronic mail

Benefits

Other benefits

Free parking available

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.) Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

Support for youths

Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

Offers mentorship, coaching and/or networking opportunities for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

Participates in a government or community program or initiative that supports Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

About Dr. Phone Fix

Consumer Services
11-50

At Dr. Phone Fix, we’re committed to revolutionizing the cell phone repair and pre-owned device market. Led by an unstoppable entrepreneur with years of industry expertise, our mission is to deliver outstanding customer service while providing high-quality, fast, and reliable repair solutions.

The company has grown from humble beginnings to a trusted national chain with 35 stores across Canada. We are proud to be an Authorized Service Centre for major OEM manufacturers. We maintain rigorous standards for all repairs, using only quality parts and offering a lifetime warranty on our repair services. In addition to repairs, we offer high-quality certified pre-owned devices that undergo a comprehensive 54-point inspection and come with a one-year warranty. This ensures that our customers not only save money but also receive reliable, certified devices.

Founded in 2019, Dr. Phone Fix has been recognized (honoured) at award events in England, Italy, Turkey and Canada with numerous International and local awards for growth, customer excellence and sustainability in competitions and has been named one of Canada’s Top Ten Growth Companies by the country’s leading business publication, the Globe and Mail.

Our success is driven by our knowledgeable, friendly staff who strive to exceed customer expectations every day. We believe in building trust through quality, speed, and transparency, which has made us a trusted brand for repairs, pre-owned devices, and customer service excellence.

Our promise? High-quality parts, lifetime warranties, fair prices, and an experience that brings customers back as repeat business. Whether you're looking for quick repairs, certified preowned devices, or tech advice, Dr. Phone Fix is here to provide exceptional service every time.

For inquiries, partnerships, or just to learn more about what we do, connect with us here!

Let us help you stay connected, with service that goes above and beyond.

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