Education: Secondary (high) school graduation certificate. Tasks: Act as spokesperson for an organization. Answer written and oral inquiries. Gather, research and prepare communications material. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Perform general office duties. Receive and log complaints. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Provide customer service. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Do you live near the job location?. Do you meet the language requirements listed in the job posting?. Experience: 2 years to less than 3 years. Employment terms options: Morning. Day. Health benefits: Health care plan. Other benefits: Free parking available. On-site amenities. On-site recreation and activities. Team building opportunities.