Education: Secondary (high) school graduation certificate. Work setting: Associations and non profit organizations. Tasks: Open and distribute mail and other materials. Plan and organize daily operations. Determine and establish office procedures and routines. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Order office supplies and maintain inventory. Greet people and direct them to contacts or service areas. Perform data entry. Provide customer service. Perform basic bookkeeping tasks. Experience: 3 years to less than 5 years. Employment terms options: Day. Financial benefits: Group insurance benefits. Registered Retirement Savings Plan (RRSP).