Music. People. Connected We’re Hiring! Licensing Agent, External Montreal, QC www.entandemlicensing.com Full-time Hybrid Replacement role French/English Bilingualism preferred Salary range: $71,920 - $75,000 Preferred candidate identified WHO WE ARE Entandem is a joint venture between Re:Sound and SOCAN. Entandem simplifies music licenses for Canadian organizations and businesses that use recorded and/or live music to make their business or event better. Entandem licensing ensures that those who made the music are compensated. OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM Entandem thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. WHY WORK WITH US? Make a difference by supporting and collaborating with a vibrant and creative community Enjoy many options for workplace flexibility and work-life balance Get involved in the rapidly changing creative space Advocate for and empower the creative community Together, we’ll help music creators earn more income and make a living WHAT WE OFFER 35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based) Twelve paid sick days annually (including five personal days) Access to SOCAN’s Toronto fitness facility Annual Performance Incentive bonus (dependent on a personal and company performance) Defined contribution Pension Plan Comprehensive, health and dental benefits program Inclusive and collaborative working environment ABOUT THE ROLE The Licensing Agent, External is responsible for generating, developing, and closing sales opportunities within General Licensing and Concert Licensing through outbound and inbound telephone calls, emails, and regular mail. The role works toward established sales targets while ensuring that music users obtain the appropriate licences and that related fees are collected promptly. A high degree of organization is required to manage and document sales activities in accordance with established guidelines. RESPONSIBILITIES Generate and qualify new and existing leads related to the licensing of public music use. Contact leads primarily by telephone and email to ensure that music users obtain the appropriate licence or licences and that applicable licensing fees are collected promptly. Communicate clearly and professionally with prospective customers to increase awareness of licensing requirements and provide outstanding customer service. Educate businesses about applicable copyright and music-licensing requirements. Respond to incoming licensing inquiries received by telephone, email, and regular mail within the timelines established by the business unit. Accurately document all sales activities in accordance with established guidelines. Travel occasionally, as required. Perform other duties as required. EDUCATION, EXPERIENCE & SKILLS Three to five years of experience in sales or marketing. Knowledge of the music, copyright, and licensing industries is considered a strong asset. Previous customer-service experience. Excellent telephone etiquette. Strong working knowledge of Microsoft Office Suite, social media platforms, and internet-based tools. Excellent organizational, self-management, and time-management skills. Excellent verbal and written communication skills. French/English bilingualism strongly preferred. COMPETENCIES Results orientation Strong communication skills Conscientious and dependable approach Efficiency and organization Focus on achieving sales objectives Growth mindset Teamwork and collaboration