Education: Secondary (high) school graduation certificate. Work setting: Travel wholesale company. Tasks: Assist clients/guests with special needs. Assist customers in planning travel times and routes. Cancel or change reservations. Issue tickets. Make and confirm reservations. Process credit cards, vouchers and other payments. Provide information on cancellation, late arrival and other policies. Quote fares and rates. Receive and record bookings for package tours. Supply information on package tour vacancies. Computer and technology knowledge: MS Excel. MS Word. Personal suitability: Client focus. Efficient interpersonal skills. Organized. Team player. Employment terms options: Morning. Experience: Experience an asset. Employment terms options: Day. Weekend. Overtime required. Support for youths: Offers on-the-job training tailored to youth. Provides awareness training to employees to create a welcoming work environment for youth.