Operations Support Specialist (Water)
Top Benefits
About the role
Posting Number: PC-26-27
Job Type: Permanent Full-time, Union
Salary Range: $55,874.00 to $66,903.20 per year
Posted: Wednesday, July 15, 2026
Application Deadline: Wednesday, August 5, 2026 at 11:59 pm
The Opportunity
The Water Operations Branch is a branch within the Infrastructure Department. The branch’s key responsibilities include the operation and maintenance of the City’s environmental infrastructure and systems including water supply, treatment, and distribution systems. This includes the repair and maintenance of drinking water treatment systems, water mains, valves, hydrants, residential main shut off valves, repair and replacement and water meters for service billing; the inspection of water mains and services; the installation of Industrial / Commercial / Institutional water services and meters, new home meters and hydrant metered gate valves; the Backflow Prevention Program; the resolution of water quality or water pressure issues/complaints; the maintenance of City standard drawing details for water specifications; and the prevention of infrastructure damage through the locating services for all of the City of Barrie's buried infrastructure in accordance with "One Call" legislation.
The Operations Support Specialist (Water) provides comprehensive administrative, financial, customer service, and compliance support to the Water Operations Branch. Engaging customers in-person, over the phone, and by electronic communication, and providing technical information to customers about water usage, branch projects and maintenance activities. This role coordinates payroll and purchasing activities, manages records and documentation systems, supports operational logistics, and serves as a key point of contact for staff, stakeholders, and the public. This position promotes and maintains effective communication and teamwork with customers and co-workers and ensures the efficient day-to-day operation of administrative functions while maintaining high standards of accuracy, regulatory compliance, and customer service, contributing to effective service delivery and overall operational efficiency.
Our Culture And Qualifications Of The Job
Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.
Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.
Education (degree/diploma/certifications)
Two (2) year College Diploma in Office Administration, Business Administration or related studies
Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/government-news/jobs
Position Equivalency Code: B
Experience
Two (2) years of experience performing duties related to the major responsibilities of the position
Knowledge/Skill/Ability
Working knowledge of Municipal legislation, regulations, or requirements; administrative processes and practices, procurement and financial processes and practices, and records management processes and practices Demonstrated ability to: work independently with minimal supervision use public relation skills to receive, manage, and resolve complaints, disputes, and conflicts use reason and judgement to develop conclusions or solutions to problems work in an environment that is accountable, flexible and adaptable maintain diversified workload with challenging deadlines be flexible, self-directed and able to work effectively with minimum supervision Intermediate skills include: Analytical; Interpersonal; Problem Solving; Time Management; Attention to Detail; Organizational; Prioritization; Teamwork Advanced skills include: Customer Service; Multitasking; Written and Verbal Communication Intermediate computer literacy using the following systems and software: records management system, work order management system, web based programs. Advanced computer literacy using the following systems and software: Microsoft Office Suite (Word, Outlook, Excel, Powerpoint), SAP, SharePoint Conditions of Employment
Satisfactory Criminal Record Check* Please note that this is a requirement for any new employees to the City of Barrie in accordance with the Police Record Check Policy. Existing employees who have met this criteria will be exempt from this requirement.
Other Important Information
Location: Surface Water Treatment Plant, 20 Royal Parkside Drive, Barrie, Ontario
Hours: The normal hours of work are 35 hours per week in accordance with the Collective Agreement
Wage: This position is within the CUPE Local 2380 Bargaining Unit with the following pay level and 2026 pay range:
Pay Level: Level 4 Yearly Salary: $55,874.00 to $66,903.20 Hourly Pay Rate: $30.70 to $36.76
What We Offer: This position includes a comprehensive union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, OMERS Primary pension plan, access to the Employee and Family Assistance Program (EFAP), discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees.
How to Apply: Click the ‘Apply Now’ button at the top and/or bottom of the job posting to start the application process. Please note that emailed applications will not be considered.
Why Barrie?
The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.
Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.
Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.
About City of Barrie
The City of Barrie is a vibrant, progressive and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.
Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.
Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.
Similar Jobs
Operations Support Specialist (Water)
Top Benefits
About the role
Posting Number: PC-26-27
Job Type: Permanent Full-time, Union
Salary Range: $55,874.00 to $66,903.20 per year
Posted: Wednesday, July 15, 2026
Application Deadline: Wednesday, August 5, 2026 at 11:59 pm
The Opportunity
The Water Operations Branch is a branch within the Infrastructure Department. The branch’s key responsibilities include the operation and maintenance of the City’s environmental infrastructure and systems including water supply, treatment, and distribution systems. This includes the repair and maintenance of drinking water treatment systems, water mains, valves, hydrants, residential main shut off valves, repair and replacement and water meters for service billing; the inspection of water mains and services; the installation of Industrial / Commercial / Institutional water services and meters, new home meters and hydrant metered gate valves; the Backflow Prevention Program; the resolution of water quality or water pressure issues/complaints; the maintenance of City standard drawing details for water specifications; and the prevention of infrastructure damage through the locating services for all of the City of Barrie's buried infrastructure in accordance with "One Call" legislation.
The Operations Support Specialist (Water) provides comprehensive administrative, financial, customer service, and compliance support to the Water Operations Branch. Engaging customers in-person, over the phone, and by electronic communication, and providing technical information to customers about water usage, branch projects and maintenance activities. This role coordinates payroll and purchasing activities, manages records and documentation systems, supports operational logistics, and serves as a key point of contact for staff, stakeholders, and the public. This position promotes and maintains effective communication and teamwork with customers and co-workers and ensures the efficient day-to-day operation of administrative functions while maintaining high standards of accuracy, regulatory compliance, and customer service, contributing to effective service delivery and overall operational efficiency.
Our Culture And Qualifications Of The Job
Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community.
Equally important to what we do is how we do it - your actions reflect our core accountabilities of Personal Awareness, Teamwork and Collaboration, Respect and Inclusion, Innovation, and Service Excellence, which define how we work together to succeed.
Education (degree/diploma/certifications)
Two (2) year College Diploma in Office Administration, Business Administration or related studies
Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/government-news/jobs
Position Equivalency Code: B
Experience
Two (2) years of experience performing duties related to the major responsibilities of the position
Knowledge/Skill/Ability
Working knowledge of Municipal legislation, regulations, or requirements; administrative processes and practices, procurement and financial processes and practices, and records management processes and practices Demonstrated ability to: work independently with minimal supervision use public relation skills to receive, manage, and resolve complaints, disputes, and conflicts use reason and judgement to develop conclusions or solutions to problems work in an environment that is accountable, flexible and adaptable maintain diversified workload with challenging deadlines be flexible, self-directed and able to work effectively with minimum supervision Intermediate skills include: Analytical; Interpersonal; Problem Solving; Time Management; Attention to Detail; Organizational; Prioritization; Teamwork Advanced skills include: Customer Service; Multitasking; Written and Verbal Communication Intermediate computer literacy using the following systems and software: records management system, work order management system, web based programs. Advanced computer literacy using the following systems and software: Microsoft Office Suite (Word, Outlook, Excel, Powerpoint), SAP, SharePoint Conditions of Employment
Satisfactory Criminal Record Check* Please note that this is a requirement for any new employees to the City of Barrie in accordance with the Police Record Check Policy. Existing employees who have met this criteria will be exempt from this requirement.
Other Important Information
Location: Surface Water Treatment Plant, 20 Royal Parkside Drive, Barrie, Ontario
Hours: The normal hours of work are 35 hours per week in accordance with the Collective Agreement
Wage: This position is within the CUPE Local 2380 Bargaining Unit with the following pay level and 2026 pay range:
Pay Level: Level 4 Yearly Salary: $55,874.00 to $66,903.20 Hourly Pay Rate: $30.70 to $36.76
What We Offer: This position includes a comprehensive union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, OMERS Primary pension plan, access to the Employee and Family Assistance Program (EFAP), discounted rates for City Fitness Memberships and Transit Passes, and access to the Perkopolis Perks program, which provides exclusive access to discounts on a wide range of products and services available to all City employees.
How to Apply: Click the ‘Apply Now’ button at the top and/or bottom of the job posting to start the application process. Please note that emailed applications will not be considered.
Why Barrie?
The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.
Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.
Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.
About City of Barrie
The City of Barrie is a vibrant, progressive and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us.
Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life.
Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great.