Making Canada a safer place to live and work for over 90 years.

As Canada's trusted safety partner since 1935, we work alongside customers coast to coast to help ensure people return home safely at the end of every shift.

About the Role

As the Service Coordinator, you’ll be a key part of our branch and regional operations team - helping coordinate technicians, manage scheduling and service workflows, and support day-to-day customer service operations.

This role is ideal for someone who enjoys balancing priorities, solving problems quickly, and keeping operations running efficiently in a fast-paced service environment. You’ll work closely with technicians, contractors, customers, and internal teams to ensure maintenance and deficiency work is completed accurately, safely, and on time.

No two days are exactly the same. One moment you may be dispatching technicians and adjusting schedules, while the next you’re managing work orders, coordinating parts, or supporting customer requests.

What You’ll Do

• Coordinate and dispatch technicians and contractors to customer sites
• Manage daily schedules, routing, and changing service priorities
• Create and maintain work orders, quotes, purchase orders, and invoices
• Support maintenance scheduling and deficiency tracking
• Coordinate logistics including parts, inventory, and warranty items
• Maintain accurate customer, site, contract, and service records
• Communicate with customers and internal teams regarding service updates and scheduling
• Support service operations in a collaborative, team-focused environment

What We’re Looking For

• Experience in service coordination, dispatch, scheduling, logistics, property management, or similar operational roles
• Experience supporting field-based technicians or contractors is an asset
• Strong organizational skills with excellent attention to detail
• Ability to multitask and adapt in a fast-moving environment where priorities shift throughout the day
• Strong communication and customer service skills
• Comfortable working independently while collaborating closely with a team
• Experience in a mechanical, technical, or service-based environment is an asset
• Experience using Field Service Management (FSM) systems such as ISM or ServiceTitan is considered an asset
• Strong computer skills and confidence working with service documentation and systems

Why Join Levitt-Safety?

• Monday to Friday schedule (8:00am - 4:30pm)
• Three weeks vacation plus flex days
• Health, dental, and Employee Assistance Program benefits
• RRSP matching program
• Annual profit-sharing opportunity
• Discounted fitness memberships
• Supportive and collaborative team environment
• Opportunities to learn, grow, and build a long-term career

At Levitt-Safety, we believe in making quality personal - for our customers and for our people.

Application & Hiring Process

Levitt-Safety may use AI-enabled tools to support the screening and assessment of applications. All AI-supported results are reviewed by a member of our recruitment team before any hiring decisions are made.

We are committed to employment equity and base hiring decisions on qualifications, skills, and ability. We welcome and encourage applications from persons with disabilities, visible minorities, Indigenous Peoples, and individuals from diverse backgrounds, and we recognize that experience comes in many forms.

If you require accommodation at any stage of the application process, please contact us at talent@levitt-safety.com. We review applications as they are received and look forward to hearing from you.