Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. General office occupations and clerical services. Work setting: Education. Tasks: Open and distribute mail and other materials. Record and prepare minutes of meetings, seminars and conferences. Schedule and confirm appointments. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Compile data, statistics and other information. Respond to employee questions and complaints. Greet people and direct them to contacts or service areas. Type and proofread correspondence, forms and other documents. Perform data entry. Provide customer service. Computer and technology knowledge: MS Excel. MS Word. MS Office. Electronic mail. Technical terminology: Medical. Business. Area of work experience: Human resources. Area of specialization: Correspondence. Reports and records. Contracts. Security and safety: Bondable. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Ability to work independently. Fast-paced environment. Attention to detail. Personal suitability: Excellent oral communication. Excellent written communication. Organized. Accurate. Client focus. Reliability. Dependability. Experience: 2 years to less than 3 years. Employment terms options: Day.