Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Tasks: Schedule work. Assist clients/guests with special needs. Be the point of contact when in need to handle emergency situations. Prepare and submit progress and other reports. Supervise, co-ordinate and schedule (and possibly review) activities of workers. Train staff/workers in job duties, safety procedures and company policies. Supervision: More than 20 people. Certificates, licences, memberships, and courses : Security Guard License. Security and safety: Criminal record check. Work conditions and physical capabilities: Combination of sitting, standing, walking. Fast-paced environment. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Efficient interpersonal skills. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Morning. Night. On call. Day. Weekend. Support for persons with disabilities: Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Provides awareness training to employees to create a welcoming work environment for Veterans . Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.