The Graduate Secretary provides administrative support of the department’s graduate and undergraduate programs and serves as first point of contact/resource person for faculty, staff, prospective graduate and undergraduate students, and visitors. This position acts as a liaison with a variety of departments across campus such as Graduate Studies, Graduate Admissions and Records, Office of the Registrar, Academic Advising Centre, Bookstore, Printing Services, Facilities Management, CALL Facilities. This position works independently with limited supervision and frequently provides direction and advice to students and faculty on University guidelines, policies and procedures. The Graduate Secretary also assists with accounting processes and procedures.

In addition, this position provides coverage during absences and vacation of the Department Secretary.

Skills

Strong time management, organizational, communication and computer skills Ability to work effectively with minimal supervision and as a team member Ability to multi-task in a fast paced environment; and to be flexible Ability to communicate effectively, both verbally and in writing with faculty and students Ability to handle difficult interactions with tact and diplomacy Resourceful and eager to learn new skills Specialized Knowledge/Education: Ability to act effectively in a receptionist capacity with diplomacy and cultural sensitivity particularly with students where English is a second language Computer: MS Word, Excel, BANNER, FAST, Adobe, Cascade CMS, Internet.

Experience

Familiarity with University procedures an asset Experience working with Graduate Studies or with relevant post-secondary software (e.g. BANNER, FAST) is preferred Expertise in MS Office in a PC environment. Preference will be given to candidates with demonstrated experience working with Asian institutions, communities and/or cultural contexts.