administrative assistant
Top Benefits
About the role
Established in 2009, reactive health is a growing, multi-disciplinary company with 8 locations across Prince Edward Island, servicing all major communities. We are looking for a vibrant, friendly, empathetic administrative personality to join the team.
The successful candidate should:
· Display strong attention to customer service and embody a dedicated work ethic.
· Showcase organizational, time management and decision making skills.
· Be able to make decisions independently and work effectively as a team member.
· Have positive communication skills to provide a high quality patient experience.
· Display a positive attitude with empathy to improve team productivity.
· Be proficient with learning to use an appointment scheduling software.
Qualifications:
· Be Kind, Empathic, Dependable, Team Player
(Previous experience in a heath administrative role is NOT necessary, but an asset.)
Responsibilities:
· Work directly with Clinical Director and multi-disciplinary healthcare team.
· Managing the day-to-day activities of the clinic by providing administrative duties such as: scheduling appointments, answering telephones, scanning, faxing, mailing, etc.
· Greeting patients and maintaining a pristine friendly environment.
· Ensuring confidentiality of patient records, medical information and communicate with insurance companies, adjustors and case managers
· Maintaining accurate files & patient records, consent forms, processing payments, end of day transaction reports and collections of all outstanding accounts.
· Implement protocols and procedures to improve staff productivity, be responsible for managing inventory reports and ordering products.
· Follow all reporting requirements for third party vendors ? WCB, MVA, LTD claims. Laundry and cleaning duties as needed.
* Note: Training is provided on all aspects of the role with ongoing support from a core of other administrative assistants.
Job Type: Full-time Position
Job Types: Full-time, Permanent
Pay: $39,000.00-$41,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Work Location: In person