order desk agent
Top Benefits
About the role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Business. Construction company. Industrial. Tasks: Develop all kinds of events for publicity, fundraising and information purposes. Develop communication strategies. Evaluate communication strategies and programs. Implement communication strategies and programs. Produce informational materials to increase awareness of services available. Publicize activities, workshops, meetings and other events for fundraising or information purposes. Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Assist in the preparation of brochures, reports, newsletters and other material. Co-ordinate special publicity events and promotions. Conduct public opinion and attitude surveys. Gather, research and prepare communications material. Initiate and maintain contact with the media. Prepare and/or deliver educational, publicity and information programs, materials and sessions. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive credit and employment applications. Sell merchandise. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Copywrite. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Supervise office and volunteer staff. Supervision: Staff in various areas of responsibility. Computer and technology knowledge: Microsoft Publisher. iOS. Internet. MS Excel. MS Outlook. MS Windows. MS Word. Adobe Illustrator. Adobe Photoshop. MS PowerPoint. Social Media. Spreadsheet. LinkedIn. Shopify. Zoho CRM. Electronic mail. Information technology. Desktop publishing software. Area of work experience: Marketing. Community service organization. Product development. Area of specialization: Interactive/new media. Project management. Communications. Brand management. Corporate social responsibility. Digital media. Strategy. Technical support. Specialization/experience (business sales and services): Distribution. Transportation/travel information: Own transportation. Own vehicle. Valid driver's licence. Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Hand-eye co-ordination. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Are you available to start on the date listed in the job posting?. Are you currently a student?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Employment terms options: Early morning. Experience: Experience an asset. Employment terms options: To be determined. Day. Other benefits: Free parking available. Team building opportunities. Parking available.