Education: Secondary (high) school graduation certificate. Work setting: Associations and non profit organizations. Social service or charity agency. Tasks: Answer inquiries and provide information to customers. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Computer and technology knowledge: Salesforce. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Bending, crouching, kneeling. Handling heavy loads. Repetitive tasks. Walking. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Honesty. Quick learner. Screening questions: Are you authorized to work in Canada?. Are you available to start on the date listed in the job posting?. Experience: 7 months to less than 1 year.