About Matrix360 Matrix360 is a people‑first talent and workplace culture firm for the commercial real estate and development (CRED) industry. For more than 20 years, we’ve helped organizations build stronger teams, healthier workplaces, and more inclusive cultures because when people thrive, businesses thrive.

We understand the CRED industry deeply—and we care about the people who drive it and the communities it shapes. That’s why we lead with a human-centred approach to everything we do. We listen closely, we meet organizations where they are, and we bring the insight and guidance needed to help teams work better together. Through talent advisory, leadership support, and culture transformation, we help workplaces become places where people feel valued, respected, and able to do their best work.

At Matrix360, equity isn’t an add‑on; it’s embedded in how we partner, how we recruit, and how we help organizations grow. We are committed to creating fair access and opportunity at every stage of employment and leadership, so people and businesses can succeed together.

If you require accommodation or this information in an alternative format at any stage of the search process, contact us at info@matrix360.ca or 416 703 3400.

The Opportunity Join one of Canada's leading commercial real estate organization where your contributions are valued, your development is supported, and your career growth is a priority. This role is designed for an ambitious property management professional who wants to broaden their experience, build leadership capabilities, and gain exposure to all aspects of commercial property management, including operations, financial reporting, tenant relations, budgeting, and capital projects.

Working alongside experienced industry professionals, you will receive mentorship, guidance, and hands-on experience to accelerate your professional growth. Our client believes in developing talent from within and providing opportunities for team members to take on increasing responsibility as they progress in their careers. Team members are encouraged to contribute ideas, solve problems, and make meaningful decisions that positively impact our properties, tenants, and clients. Success is celebrated, learning is encouraged, and every employee is empowered to reach their full potential.

This is an on-site role that offers the opportunity to build strong relationships with tenants, vendors, and colleagues while becoming a visible and trusted member of the property management team. If you enjoy a dynamic environment, take pride in delivering exceptional service, and are looking for a long-term career opportunity within commercial real estate.

Candidate Profile You are a proactive, relationship-focused professional who thrives in a fast-paced environment and enjoys balancing operational, financial, and customer service responsibilities. You are highly organized, detail-oriented, and comfortable working both independently and in collaboration with a broader team.

You take ownership of your work, communicate effectively with a wide range of stakeholders, and are motivated by opportunities to learn and grow. You bring a positive attitude, strong business acumen, and a commitment to delivering exceptional experiences for tenants and clients.

Key Responsibilities

Tenant & Lease Administration Serve as a primary point of contact for tenants on account, billing, and lease-interpretation matters Support enforcement of lease obligations and follow up on accounts receivable to ensure timely recovery Prepare and review rent notices for accuracy and lease compliance Maintain and distribute tenant manuals, building rules, and related communications

Operations & Building Management Participate in property inspections and coordinate resulting action items Coordinate leasehold improvements, capital projects, and tenant move-in/move-out logistics Produce work orders in line with approved budgets and support service contract administration Support tender and contract preparation for building services Respond to property emergencies and participate in an on-call rotation

Team & Tenant Experience Supervise and mentor a Property Administrator, providing coverage and support as needed Coordinate tenant programs such as sustainability initiatives, wellness, and emergency preparedness Plan and execute tenant appreciation events Step in for the Property Manager on select matters as required

Financial & Reporting Support preparation of annual operating and capital budgets for an assigned portfolio Compile monthly and quarterly owner reporting packages, including variance analysis, executive summaries, and accounts receivable status Oversee coding and accuracy of supplier and contractor invoices Support year-end budget and tenant reconciliations, including recovery invoicing

Qualifications 3+ years of progressive commercial property management experience, ideally with a third-party or institutional manager Bachelor's degree preferred RECA property management license, or eligibility to obtain one Working knowledge of accounting and finance principles; experience with Yardi or similar property management software is an asset Strong Excel skills Excellent verbal and written communication Self-directed, organized, and analytically minded, with a genuine desire to learn and grow Comfortable working autonomously while collaborating closely with a Property Manager and broader team Consistently meets or exceeds deadlines with a customer-service orientation Willingness to participate in an on-call rotation and travel occasionally to other properties

This is an opportunity for a technically strong, business-minded accounting leader to step into a visible role and make a meaningful impact within a growing real estate platform.

By providing us with a copy of your resume and any subsequent personal information directly, you acknowledge that it has been furnished with your consent for possible disclosure to our client, who has agreed to comply with our Privacy Policy and Confidentiality Policy. We will only disclose your personal information to clients with your prior knowledge and consent.

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