Our client, a well-established company in the compact and industrial equipment sector, offers a full range of services, including sales, rentals, parts, and maintenance.
Recognized for the quality of its products and expertise, the company stands out for its commitment to customer satisfaction and its dynamic work environment.

Responsibilities:

-       Respond accurately and efficiently to parts requests from customers and technicians;

-       Provide high-quality advisory services to properly identify needs and recommend appropriate parts;

-       Prepare quotations and invoices while ensuring thorough follow-ups with clients and suppliers;

-       Maintain proactive communication to ensure customer satisfaction and meet deadlines;

-       Place parts orders with suppliers based on operational needs;

-       Receive, verify, and organize merchandise efficiently to support effective warehouse management;

-       Maintain accurate inventory control by verifying stock levels;

-       Make necessary adjustments to ensure inventory remains reliable and up to date;

-       Use internal systems and software to track parts, orders, and transactions;

-       Perform any other related duties.

If you are ready to take on new challenges, we would love to meet you!

Benefits of the position:

-       Excellent career opportunity;

-       Comprehensive onboarding process with training both locally and in the United States;

-       Continuous improvement environment;

-       Dynamic team focused on collaboration and mutual support;

-       Positive work atmosphere where employees are valued.

Requirements:

-       Relevant experience in parts management, inventory, or counter service;

-       Knowledge of the mechanical, industrial, or equipment sector (strong asset);

-       Proficiency with computer tools, particularly inventory management systems or ERP;

-       Strong bilingual skills (French and English), both spoken and written (frequent communication with the U.S. head office, approximately 60% of the time);

-       Excellent customer service and communication skills;

-       Strong organizational skills and ability to manage multiple priorities simultaneously;

-       Attention to detail and accuracy in order tracking, inventory management, and billing.

Salary: Between $22 and $30 per hour
Schedule: Day shift, Monday to Friday
Status: Permanent