customer service representative - call centre
About the role
Why Work With Us?At York Property Management, we?re committed to creating a workplace where employees thrive. From fostering collaboration to celebrating successes, we?re here to support you every step of the way with:Supportive Team Culture: Work with a welcoming and inclusive team that values your contributions.Career Development Opportunities: Advance your career with opportunities for growth, mentorship, and leadership.Employee Recognition Program: Your hard work and loyalty does not go unnoticed with our peer recognition program.Summer Student - BusinessReporting to the Sales & Marketing Manager, the Summer Student - Business acts as the back end administrative support for the Marketing Department.This individual will work out of the YPM Corporate office at 392 Colborne, London Ontario.This position is expected to work 40 hours a week during the summer season.Priorities change regularly in this position and the successful candidate must be flexible and willing to change priorities as required.ResponsibilitiesPost apartment ads on marketing sites such as kijiji and facebookUpdate tracking systems and monitor databasesUpdating ads on 5 platforms based on the updates on the vacancy reportsManaging the Face Book AdsUploading new ads (remainder of properties) to Zillow & FBComplete virtual staging for the balance of the properties on the provided list and re-post on all platformsSpecial ProjectsAssist with compiling welcome packages for new buildings and new residentsAssist with developing social media contentOther duties as assigned.The successful candidate must demonstrate the following knowledge, skills and experience:Ability to use and/or learn how to use new technologyStrong attention to detail and accuracy on documentationExcellent customer serviceEffective verbal and listening communication skillsCurrently enrolled in a business program at a post secondary institution in OntarioYork Property Management (YPM) manages 4,000+ residential apartment suites in Southwestern Ontario. YPM offers a variety of different layouts of suites which accommodate a diverse demographic of young couples, families, students and retirees. The company employs 130+ individuals working at the corporate office, on site, or at various properties managed by YPM.Our Mission at York Property Management is to work together in a safe, respectful, and friendly environment with effective communication to provide our residents quality service and a comfortable and positive living experience while being environmentally conscious.Our Vision is to create and maintain rental properties that all of our residents are proud to call home.York Property Management is committed to providing a safe, healthy and inclusive work environment. We welcome applications from people with disabilities and diverse backgrounds, identities and cultures. Accommodations are available throughout the application and interview process upon request.Successful candidates, as a condition of job offer, would be required to provide a satisfactory criminal record check.This posting is for a newly created position.