“How do you bring kindness to others every day?”

Join us in our journey of kindness – our Kind era – where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Receptionist reports to the Executive Director and is expected to provide courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties in the Home.

Wage Rate:

The starting wage rate is $19.00/hour. 

Vacancy:

This is an existing vacancy.

Responsibilities:

• Assists in the production and distribution of the Home’s communiqués under the direction of the Administrative/Nursing Assistant/delegate.
• Orders supplies/stationary for all departments.
• May assist with the resident trust accounts.
• Presents a positive approach, not controlling language and actions towards people
• Assists with the mailing of resident billing.
• Responsible for the completed invoice package for the office purchases.
• Assists with orientation, recruitment, retention.
• Assists with setting the vision, goals and objectives for the department in collaboration with the team members and in line with the overall Home's vision and strategic directions
• Motivates team members and establishes incentive programs that recognize excellent performance.
• Required to understand the nature and meaning of quality indicators used by the Home.
• Any and all other tasks as assigned

Qualifications:

The qualifications needed to join our family are as follows:

• High School graduate or G.E.D. 
• Continuing educational courses in areas related to position summary an asset.
• Working knowledge of computers.
• Demonstrates expedient data entry skills.
• Sense of responsibility, integrity, and confidentiality.
• A minimum of one (1) year prior experience in a similar job capacity.
• Ability to handle multiple incoming telephone lines and multiple tasks.
• Ability to use innovative methods to reduce costs.
• Ability to operate general office equipment (calculator, photocopier, postage meter, fax machine, etc.)
• Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees, and volunteers.
• Ability to work from the heart and make others smile.
• Ability to demonstrate care in use of supplies and equipment, and the ability to maintain a neat work area.
• Good organizational skills.
• Ability to work independently.
• Must be level headed and calm in emergencies.
• Second language is an asset.
• Clear vulnerable sector screening (w/ in last 6 months), recent TB test results (w/ in last 6 months) or Chest X-Ray (w/ in last 1 yr), and two supervisory references required.

What do we offer you? 

• Competitive wages
• Employee perks
• Support for personal and professional growth

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people. We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.