Are you a motivated, compassionate professional looking to grow in a dynamic surgical environment? Join our team where patient care and clinical excellence are our top priorities.

Citadel Oral & Facial Surgery is seeking an experienced and professional Dental Receptionist to join our team full-time in Halifax, Nova Scotia.

This role is ideal for someone who thrives in a fast-paced clinical environment, is highly organized, patient-focused, and confident managing the day-to-day flow of a busy surgical practice. We are specifically seeking candidates with previous dental office experience who already understand dental terminology, scheduling workflows, and patient coordination within a dental or oral surgery environment.

About the Role

As a Dental Receptionist, you will play a key role in creating a positive and professional experience for patients while supporting the overall efficiency of clinic operations. This position requires strong communication skills, attention to detail, professionalism, and the ability to manage multiple priorities throughout the day.

Key Responsibilities

• Welcome and assist patients in a professional and friendly manner
• Manage a high-volume phone line and respond to patient inquiries
• Schedule and coordinate consultations, surgeries, and follow-up appointments
• Confirm appointments and manage schedule flow throughout the day
• Process patient paperwork, referrals, and documentation
• Coordinate with clinical staff and doctors regarding patient scheduling and care
• Support patient billing, payments, insurance coordination, and administrative tasks
• Maintain professionalism and confidentiality in all patient interactions

Qualifications Required:

• Previous experience working in a dental office is mandatory
• Strong understanding of dental scheduling, terminology, and clinic workflow
• Excellent communication and organizational skills
• Strong attention to detail and ability to multitask
• Professional, dependable, and team-oriented approach
• Comfortable working in a fast-paced environment

Preferred:

• Experience in oral surgery or specialty dental practice
• Experience with dental practice management software

What We Offer

• Competitive compensation ($26?$28/hour based on experience)
• Employer-paid health benefits plus pension plan
• Stable Monday?Friday schedule
• Supportive and collaborative clinic environment
• Opportunity to work with an experienced and professional team
• Parking, paid lunch, uniforms, paid licensing fees
• A chance to be part of a practice that values teamwork, growth, and patient-centered care

We are looking for someone who brings both strong dental knowledge and a positive, team-oriented attitude to the clinic.

Job Type: Full-time

Pay: $26.00-$28.00 per hour

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Experience:

• Dental receptionist: 2 years (required)

Work Location: In person