Education: Secondary (high) school graduation certificate. Tasks: Establish or implement policies and procedures for staff. Plan and control budget and inventory. Manage contracts for advertising or marketing strategies. Hire, train and supervise staff. Address customers' complaints or concerns. Plan, organize, direct, control and evaluate daily operations. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills. Organized. Experience: 1 year to less than 2 years.