Client Services Administrator / EA (Maternity Leave)
About the role
Client Services Administrator (Maternity Leave Contract – 12 Months)
About Den Bosch + Finchley Den Bosch + Finchley is a Toronto-based design-build firm specializing in luxury residential renovations, restorations, and custom home construction throughout Southern and Central Ontario. Since 1989, we have built a reputation for exceptional craftsmanship, meticulous attention to detail, and outstanding client service.
About the Role
We are seeking a Client Services Administrator/ Executive Assistant to join our team on a full-time, 12-month maternity leave contract. This role is the primary point of contact for clients, ensuring a seamless experience from project onboarding through post-construction service.
Key responsibilities include: Managing client communications and service requests Logging requests in AirTable and Calendar Following up on requests and ensuring all are scheduled within a timely manner. Coordinating with project managers, trades, and consultants Scheduling service appointments and tracking project progress Preparing client updates, reports, and documentation Resolving client concerns promptly and professionally Supporting ongoing process improvements and client satisfaction initiatives Day to day office operations Misc. administrative duties including ordering of office supplies, keeping office organized, general admin. Occasional assistance with insurance, HCRA renewals, site employee training, and party/event planning.
Qualifications Strong customer service and client relationship management skills Excellent written and verbal communication abilities Highly organized with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Experience in construction, design, property management, or a related industry is an asset Proficiency with Microsoft Office and administrative systems Post-secondary education or equivalent relevant experience Ability to work independently and in a team.
Location: Toronto, ON (On-Site), Monday - Friday Salary: $50,000 - $60,000.00
If you enjoy building relationships, solving problems, and delivering exceptional service, we would love to hear from you. Please do not contact the office directly, only applications through Linkedin will be considered.
About Den Bosch + Finchley
Since establishment in 1989, Den Bosch + Finchley has maintained our goal to provide a complete design build construction management service, from concept stages through construction and final landscaping for renovations/restorations, and new home residential construction for the carriage trade in Southern/ Central Ontario.
The mandate for Den Bosch + Finchley, is based on the theory of the master builder, when one profession oversaw both practices of architecture and construction. Den Bosch + Finchley adapts this theory to today’s context, strongly emphasizing a team approach working with the project design professionals.
Den Bosch + Finchley’s proactive project management system provides our client’s with a convenient, continuous, and comprehensive service. During construction, all tasks and materials are tendered to pre-qualified trades and suppliers ensuring competitive pricing and value. Client’s receive the benefit of a contractor’s discount price with trades and suppliers. The critical path scheduling system controls the construction progress. Budget reports and detailed accounting records are prepared to illustrate the financial picture clearly and accurately.
Den Bosch + Finchley’s emphasis on service extends beyond the construction process; our home service division continues to provide any repairs, maintenance and small renovation to ensure and maintain the clients’ utmost satisfaction.
Most importantly, Den Bosch + Finchley’s attention to sound architectural detailing and quality craftsmanship is reflected in all our projects. Our portfolio of homes includes a wide range of styles and tastes, from elegant classics to graceful modern designs, to award winning historical restorations.
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Client Services Administrator / EA (Maternity Leave)
About the role
Client Services Administrator (Maternity Leave Contract – 12 Months)
About Den Bosch + Finchley Den Bosch + Finchley is a Toronto-based design-build firm specializing in luxury residential renovations, restorations, and custom home construction throughout Southern and Central Ontario. Since 1989, we have built a reputation for exceptional craftsmanship, meticulous attention to detail, and outstanding client service.
About the Role
We are seeking a Client Services Administrator/ Executive Assistant to join our team on a full-time, 12-month maternity leave contract. This role is the primary point of contact for clients, ensuring a seamless experience from project onboarding through post-construction service.
Key responsibilities include: Managing client communications and service requests Logging requests in AirTable and Calendar Following up on requests and ensuring all are scheduled within a timely manner. Coordinating with project managers, trades, and consultants Scheduling service appointments and tracking project progress Preparing client updates, reports, and documentation Resolving client concerns promptly and professionally Supporting ongoing process improvements and client satisfaction initiatives Day to day office operations Misc. administrative duties including ordering of office supplies, keeping office organized, general admin. Occasional assistance with insurance, HCRA renewals, site employee training, and party/event planning.
Qualifications Strong customer service and client relationship management skills Excellent written and verbal communication abilities Highly organized with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Experience in construction, design, property management, or a related industry is an asset Proficiency with Microsoft Office and administrative systems Post-secondary education or equivalent relevant experience Ability to work independently and in a team.
Location: Toronto, ON (On-Site), Monday - Friday Salary: $50,000 - $60,000.00
If you enjoy building relationships, solving problems, and delivering exceptional service, we would love to hear from you. Please do not contact the office directly, only applications through Linkedin will be considered.
About Den Bosch + Finchley
Since establishment in 1989, Den Bosch + Finchley has maintained our goal to provide a complete design build construction management service, from concept stages through construction and final landscaping for renovations/restorations, and new home residential construction for the carriage trade in Southern/ Central Ontario.
The mandate for Den Bosch + Finchley, is based on the theory of the master builder, when one profession oversaw both practices of architecture and construction. Den Bosch + Finchley adapts this theory to today’s context, strongly emphasizing a team approach working with the project design professionals.
Den Bosch + Finchley’s proactive project management system provides our client’s with a convenient, continuous, and comprehensive service. During construction, all tasks and materials are tendered to pre-qualified trades and suppliers ensuring competitive pricing and value. Client’s receive the benefit of a contractor’s discount price with trades and suppliers. The critical path scheduling system controls the construction progress. Budget reports and detailed accounting records are prepared to illustrate the financial picture clearly and accurately.
Den Bosch + Finchley’s emphasis on service extends beyond the construction process; our home service division continues to provide any repairs, maintenance and small renovation to ensure and maintain the clients’ utmost satisfaction.
Most importantly, Den Bosch + Finchley’s attention to sound architectural detailing and quality craftsmanship is reflected in all our projects. Our portfolio of homes includes a wide range of styles and tastes, from elegant classics to graceful modern designs, to award winning historical restorations.