Position Purpose and Summary

The Director of Facilities provides leadership to the Maintenance, Grounds and Custodial departments with specific attention to managing all reactive, proactive and deferred maintenance issues across our facilities.

 

Key Areas of Accountability

Facilities Operations and Maintenance Management

• Provide leadership and management for facilities operations
• Provide strategic and facility management oversight for off-campus locations (e.g., Richmond, LLC), ensuring alignment with campus standards, operational continuity, and regulatory compliance.
• Resolve technical issues and failures quickly and efficiently
• Provide strategic direction to the overall maintenance and operation of the campus
• Provide technical advice on all aspects of facility services across campus
• Provide recommendations to the AVP of Campus Services on prioritizing reactive, preventative and deferred maintenance issues
• Oversee the monitoring and metering of the University's major utilities
• Responsible for the strategic planning of each department systems (water, electrical, mechanical, storm water, sanitary sewer and natural gas) to ensure continuous and uninterrupted operation
• Monitor and control energy costs, striving to continually reduce those expenditures
• Ensure work conditions are safe and conducive to efficient operations
• Perform special assignments that involve technical investigation or analyses
• Recommend solutions to unique engineering and administrative problems as they arise

Administrative Management

• Assist in the development, monitoring, and management of facilities budgets
• Oversee the execution and analysis of work
• Oversee procurement and implementation of service and construction contracts/projects as needed
• Provide leadership and project management oversight for capital projects (new builds and major renovations) across campus, ensuring delivery within scope, budget, and institutional objectives.
• Provide facility status reports as directed by the AVP of Campus Services
• Develop and implement a snow clearing protocol
• Plan and make recommendations to university leaders on space requirements

Staff Management, Supervision and Training

• Manage, mentor, and develop direct reports and the wider departmental team
• Oversee all administrative aspects of employee management, including performance reviews, hiring, updating of job descriptions, and similar tasks
• Oversee scheduling of staff, on-call, and overtime processes and procedures
• Define departmental goals and policies to managers to assure objectives are being met
• Provide guidance to managers and team members when needed, in handling day-to-day operational problems and grievances
• Conduct frequent meetings with staff to review plans, policies and to receive feedback
• Schedule and attend staff meetings

Campus and Community Relations

• Work closely and collaboratively with all departments within Campus Services and across the University
• Resolve customer complaints
• Develop positive relationships with all members of our community
• Responsible for establishing and maintaining an atmosphere of spiritual growth amongst all managers/staff through weekly staff meetings
• Provide leadership in encouraging Christian relationships within the community
• Encourage a prayerful and discipling approach to the completion of individual daily responsibilities

Key Interactions

 

Key Internal Departments / Teams Interaction: 

• Maintenance Department
• Grounds Department
• Custodial Department
• Student Life
• People & Culture
• Other Administrative Departments

Reports:

• Direct: 3
• Indirect: 45

Reports to: Associate Vice President, Campus Operations

Key External Stakeholders: 

• Facility Management Vendors
• Construction Contractors
• Utility Service Providers
• Professional Facilities Management Networks

Job Standards and Requirements 

 

Education: 

• Bachelor’s degree in a related field (Facility Management, Architecture, Building Construction, Construction Management, Engineering, Engineering Technology)
• Certification as a Facilities Manager (CFM). P.Eng. preferred Professional degree in related field(s) preferred.

Experience: 

• Minimum 8–10 years progressive experience in facilities management, including at least 5-7 years in a supervisory or management capacity overseeing multi‑disciplinary facilities operations (maintenance, custodial, grounds and/or utilities systems). Experience with capital project coordination and contract administration required.
•  Technical knowledge of building services required.

Knowledge and Skills:

• Facilities Management Principles
• Maintenance Operations
• Energy Management
• Building Systems (Mechanical, Electrical, Plumbing)
• Utility Monitoring
• Contract Administration
• Budget Planning
• Safety Compliance
• Technical Problem Solving
• Project Management
• Interpersonal Communication
• Leadership
• Strategic Planning
• Resource Management
• Conflict Resolution
• Report Writing
• Policy Development
• Technical Problem Solving
• Staff Supervision
• Facility Management Software
• Cost Management
• Cross-Cultural Communication

Personal

Driven and inspired by the idea of positively impacting the various marketplaces of life through the development of godly Christian leaders by serving the Trinity Western University community. 

A dedicated and mature evangelical Christian with an earnest desire to serve in family, church, work, and community. Affirm and support TWU’s mission, values, Statement of Faith, and Community Covenant. Strength of character and reputation, integrity, focused. A winsome personality with a positive and friendly attitude.

Servant-Leader Way of Life

Act in a manner that exemplifies Jesus Christ in all on and off-campus contacts thereby living out the servant leadership mission of the university and contributing effectively towards achieving the institutional and Kingdom goals of the organization.

 

Duties and responsibilities that do not constitute a major change may be added, deleted or changed at any time at the discretion of the supervisor either orally or in writing.

 

Benefits Of Working at TWU:

• A comprehensive benefits package which includes extended health, dental, and insurance and an RRSP matching program.
• Annual statutory holidays (14) with generous vacation accruement.
• Tuition Benefit for TWU undergraduate and graduate level courses to enhance knowledge and professional competency. 
• Torch tuition scholarship for dependents of eligible employees attending TWU.
• Free access to TWU’s fitness/gym facilities and the Norma Marion Alloway Library.
• Subsidized meals at the main cafeteria. 
• Discounts and perks for the on-site Trinity Western Outfitters Campus Store and coffee shops, as well as shops and restaurants in Fort Langley.
• Wellness benefits (i.e., counselling, sick days, personal days, and health/wellness spending account).
• Free recreational equipment rentals (e.g., paddle boards, snowshoes, kayaks, etc.). 
• Free employee parking on campus.
• Special community events throughout the year.
• Employee and Family Assistance Plan (EFAP).
• A positive Christian fellowship environment.

Trinity Western University encourages applications from all eligible candidates who are able to commit to the University’s mission, values, and Christian identity as articulated in its Statement of Faith and Community Covenant. We are committed to an ethic of inclusion and to the equal treatment of all persons without discrimination in accordance with human rights law. 

 

We particularly invite applications from indigenous people, women, persons with disabilities, and visible minorities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Persons with disabilities who anticipate needing accommodations during the application process should contact People & Culture. 

 

Trinity Western University is located on the traditional ancestral territory of the Sto:lo people.