Education: Secondary (high) school graduation certificate. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive payments. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: MS Excel. MS Outlook. MS Windows. Security and safety: Reference required. Transportation/travel information: Own transportation. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Walking. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent written communication. Organized. Reliability. Team player. Initiative. Ability to multitask. Dependability. Honesty. Quick learner. Screening questions: Do you have experience working in this field?. Experience: 1 year to less than 2 years. Employment terms options: Morning. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Life insurance. Pension plan. Other benefits: Free parking available. Travel insurance.