Customer Service/Administration Representative
Top Benefits
About the role
URGENTLY HIRING Experienced Customer Service and Administration Representative Needed Full-time, Permanent
Who We Are: Fuelex Energy Ltd. is one of the Lower Mainland’s leading fuel and lubricant suppliers. We are the exclusive wholesale branded distributor of Esso Fuels and Mobil Lubricants, both well-recognized and trusted brands across Western Canada. Fuelex Energy Ltd. offers a wide variety of petroleum products and services to meet the fuel and lubricant needs of residential and commercial customers across the Lower Mainland.
Our team knows and understands that ownership, accountability and responsibility are key to our individual and collective success. Our core values are clear and simple, and we live by them every day. Do what’s Right | Respect Others | Perform with Excellence
Job Description:
At Fuelex Energy Ltd., you will be in an environment where your contribution is valued, where you’re working with some of the very best in our industry, and where you are continuously learning and growing every day. If you possess a strong, team-oriented work ethic with a desire to learn and grow then we are looking for you! We are currently looking for a Customer Service/Admin Representative. This position is based out of our facilities in Burnaby, BC. This is full-time – Monday to Friday, from 7:30AM – 4:00PM. Our team enjoys a regular work schedule, competitive wages, and great benefits. We also have a family-friendly work environment filled with people who have your back, like to have fun, enjoy what they do, and challenge you to become better. The Customer Service/Admin Representative’s responsibilities include but are not limited to: Answering customer calls and providing them with the assistance they need such as quotations, product availability, order status, etc. Processing incoming orders by phone, email, and web portal Invoice and billing for external distributors Processing payments via credit card or EFT and applying payments to customer accounts Initiating, maintaining and processing service requests from vendors Assisting walk-in customers and processing payments Organizing and filing delivery slips, proof-of-deliveries, and invoices neatly Tracking customer concerns and preparing weekly reports We Offer: Competitive wage Comprehensive benefits package including: RRSP, health, dental and employee & family assistance program 100% paid training and extensive orientation Exciting variety of duties in a positive work environment On-going coaching from your supervisor and the leadership team A fantastic full-time work schedule – evenings and weekends off.
Our Ideal Candidate: Respectful – helpful and kind to others Optimistic – eager to learn new things, improve and help others Self-motivated – a determined individual who is driven by goals and deadlines Dependable – someone who clients and team members can rely on Team player – ability to work well with others and do whatever is needed Experience and Qualifications: Strong written and oral communication skills are essential - the successful candidate will be interacting with multiple customers every day, by phone and email High school diploma, GED or equivalent Minimum 3 years of demonstrated customer service or administrative experience in a fast-paced environment Ability to adapt to changing priorities or challenges Strong organizational skills with an attention to detail and data accuracy Proficient with MS365, including Outlook, Teams, Excel, Word
Take control of your career today! Send us your resume with an explanation of your past accomplishments. Please follow the link to apply: https://fuelexenergy.bamboohr.com/careers/47
About Fuelex Energy
Fuelex Energy offers a wide variety of petroleum products and services to meet the fuel and lubricant needs of residential and commercial customers in Greater Vancouver and throughout the Lower Mainland. We are also proud to be the exclusive wholesale branded distributor of Esso Fuels and Mobil Lubricants in the Lower Mainland.
We are small enough to build strong relationships with and customized solutions for customers, but large enough to provide a full suite of products, services and programs that our customers require. We provide bulk fuels, bulk lubricants, fuel management services, wheel-to-wheel, cardlocks and storage tanks for the forest, mining, transportation and construction industries as well as many other commercial enterprises. We also provide heating oils and services to residential customers.
At Fuelex, we focus on serving our customers exceptionally well, in a safe and responsible manner. Our award winning team has decades of industry knowledge and experience and a passion for customer service. We continually strive to exceed Best in Class and Best in Industry safety principles and practices.
Similar Jobs
Customer Service/Administration Representative
Top Benefits
About the role
URGENTLY HIRING Experienced Customer Service and Administration Representative Needed Full-time, Permanent
Who We Are: Fuelex Energy Ltd. is one of the Lower Mainland’s leading fuel and lubricant suppliers. We are the exclusive wholesale branded distributor of Esso Fuels and Mobil Lubricants, both well-recognized and trusted brands across Western Canada. Fuelex Energy Ltd. offers a wide variety of petroleum products and services to meet the fuel and lubricant needs of residential and commercial customers across the Lower Mainland.
Our team knows and understands that ownership, accountability and responsibility are key to our individual and collective success. Our core values are clear and simple, and we live by them every day. Do what’s Right | Respect Others | Perform with Excellence
Job Description:
At Fuelex Energy Ltd., you will be in an environment where your contribution is valued, where you’re working with some of the very best in our industry, and where you are continuously learning and growing every day. If you possess a strong, team-oriented work ethic with a desire to learn and grow then we are looking for you! We are currently looking for a Customer Service/Admin Representative. This position is based out of our facilities in Burnaby, BC. This is full-time – Monday to Friday, from 7:30AM – 4:00PM. Our team enjoys a regular work schedule, competitive wages, and great benefits. We also have a family-friendly work environment filled with people who have your back, like to have fun, enjoy what they do, and challenge you to become better. The Customer Service/Admin Representative’s responsibilities include but are not limited to: Answering customer calls and providing them with the assistance they need such as quotations, product availability, order status, etc. Processing incoming orders by phone, email, and web portal Invoice and billing for external distributors Processing payments via credit card or EFT and applying payments to customer accounts Initiating, maintaining and processing service requests from vendors Assisting walk-in customers and processing payments Organizing and filing delivery slips, proof-of-deliveries, and invoices neatly Tracking customer concerns and preparing weekly reports We Offer: Competitive wage Comprehensive benefits package including: RRSP, health, dental and employee & family assistance program 100% paid training and extensive orientation Exciting variety of duties in a positive work environment On-going coaching from your supervisor and the leadership team A fantastic full-time work schedule – evenings and weekends off.
Our Ideal Candidate: Respectful – helpful and kind to others Optimistic – eager to learn new things, improve and help others Self-motivated – a determined individual who is driven by goals and deadlines Dependable – someone who clients and team members can rely on Team player – ability to work well with others and do whatever is needed Experience and Qualifications: Strong written and oral communication skills are essential - the successful candidate will be interacting with multiple customers every day, by phone and email High school diploma, GED or equivalent Minimum 3 years of demonstrated customer service or administrative experience in a fast-paced environment Ability to adapt to changing priorities or challenges Strong organizational skills with an attention to detail and data accuracy Proficient with MS365, including Outlook, Teams, Excel, Word
Take control of your career today! Send us your resume with an explanation of your past accomplishments. Please follow the link to apply: https://fuelexenergy.bamboohr.com/careers/47
About Fuelex Energy
Fuelex Energy offers a wide variety of petroleum products and services to meet the fuel and lubricant needs of residential and commercial customers in Greater Vancouver and throughout the Lower Mainland. We are also proud to be the exclusive wholesale branded distributor of Esso Fuels and Mobil Lubricants in the Lower Mainland.
We are small enough to build strong relationships with and customized solutions for customers, but large enough to provide a full suite of products, services and programs that our customers require. We provide bulk fuels, bulk lubricants, fuel management services, wheel-to-wheel, cardlocks and storage tanks for the forest, mining, transportation and construction industries as well as many other commercial enterprises. We also provide heating oils and services to residential customers.
At Fuelex, we focus on serving our customers exceptionally well, in a safe and responsible manner. Our award winning team has decades of industry knowledge and experience and a passion for customer service. We continually strive to exceed Best in Class and Best in Industry safety principles and practices.