Director of First Impressions
About the role
Director of First Impressions (Front Desk Reception).
Days | Tuesday to Saturday | 7:30 a.m. – 3:30 p.m.
At Cherish at Central Park, we believe every interaction has the power to brighten someone's day. We are dedicated to creating an environment that nurtures the human spirit while promoting independence, dignity, and quality of life for our senior residents.
Our team is built on the values of compassion, honesty, respect, and commitment. By working closely with our residents and bringing laughter, kindness, and joy into everyday moments, we help create a vibrant community where residents, families, and employees feel welcomed, valued, and connected.
About The Role
As our Director of First Impressions, you are much more than a receptionist—you are the welcoming face and heart of our community. Every resident, family member, visitor, and team member who walks through our doors will experience your warmth, professionalism, and genuine care.
This is a full-time daytime position working Tuesday through Saturday from 7:30 a.m. to 3:30 p.m.
Responsibilities
Welcome residents, families, visitors, and staff with a friendly and professional demeanor. Answer and direct incoming telephone calls promptly and courteously. Perform general reception and administrative duties. Maintain schedules and assist with appointment coordination. Respond appropriately to emergency calls and situations. Support various departments with clerical and organizational tasks. Help foster a positive, engaging, and welcoming atmosphere throughout the community.
What You'll Bring
Outstanding customer service and interpersonal skills. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Proficiency with Microsoft Word and Excel. The ability to remain calm, professional, and compassionate in a fast-paced environment. A positive attitude and a genuine passion for working with seniors.
Bonus Points If You
Love making people smile. Can tell a great joke. Enjoy participating in social events and community activities.
Qualifications
Education:
Secondary school diploma (required).
Experience
Minimum one year of administrative assistant experience (required). Minimum one year of receptionist experience (required).
Language
Fluent in spoken and written English (required).
Why Join Cherish?:
At Cherish at Central Park, we truly value our exceptional employees. If you believe your positive energy makes a difference, share our passion for service excellence, and are committed to enriching the lives of seniors, we'd love to hear from you.
About Cherish at Central Park
Welcome to Victoria’s premier Community Living residence, a retirement community like no other. Cherish at Central Park is an inter-generational community with people aged 55 to 105.
Everyone is provided with the opportunity to do what they can and participate, as little or as much as they like. Cherish is there to help people help themselves, to protect and nurture their independence with kindness and caring. Resident volunteers connect with and support each other.
The Cherish Way turns forgotten souls into confident contributors overcoming the three plagues of ageing; loneliness, helplessness and boredom.
Similar Jobs
Director of First Impressions
About the role
Director of First Impressions (Front Desk Reception).
Days | Tuesday to Saturday | 7:30 a.m. – 3:30 p.m.
At Cherish at Central Park, we believe every interaction has the power to brighten someone's day. We are dedicated to creating an environment that nurtures the human spirit while promoting independence, dignity, and quality of life for our senior residents.
Our team is built on the values of compassion, honesty, respect, and commitment. By working closely with our residents and bringing laughter, kindness, and joy into everyday moments, we help create a vibrant community where residents, families, and employees feel welcomed, valued, and connected.
About The Role
As our Director of First Impressions, you are much more than a receptionist—you are the welcoming face and heart of our community. Every resident, family member, visitor, and team member who walks through our doors will experience your warmth, professionalism, and genuine care.
This is a full-time daytime position working Tuesday through Saturday from 7:30 a.m. to 3:30 p.m.
Responsibilities
Welcome residents, families, visitors, and staff with a friendly and professional demeanor. Answer and direct incoming telephone calls promptly and courteously. Perform general reception and administrative duties. Maintain schedules and assist with appointment coordination. Respond appropriately to emergency calls and situations. Support various departments with clerical and organizational tasks. Help foster a positive, engaging, and welcoming atmosphere throughout the community.
What You'll Bring
Outstanding customer service and interpersonal skills. Strong verbal and written communication skills. Excellent organizational and multitasking abilities. Proficiency with Microsoft Word and Excel. The ability to remain calm, professional, and compassionate in a fast-paced environment. A positive attitude and a genuine passion for working with seniors.
Bonus Points If You
Love making people smile. Can tell a great joke. Enjoy participating in social events and community activities.
Qualifications
Education:
Secondary school diploma (required).
Experience
Minimum one year of administrative assistant experience (required). Minimum one year of receptionist experience (required).
Language
Fluent in spoken and written English (required).
Why Join Cherish?:
At Cherish at Central Park, we truly value our exceptional employees. If you believe your positive energy makes a difference, share our passion for service excellence, and are committed to enriching the lives of seniors, we'd love to hear from you.
About Cherish at Central Park
Welcome to Victoria’s premier Community Living residence, a retirement community like no other. Cherish at Central Park is an inter-generational community with people aged 55 to 105.
Everyone is provided with the opportunity to do what they can and participate, as little or as much as they like. Cherish is there to help people help themselves, to protect and nurture their independence with kindness and caring. Resident volunteers connect with and support each other.
The Cherish Way turns forgotten souls into confident contributors overcoming the three plagues of ageing; loneliness, helplessness and boredom.