Receptionist - Pfaff Leasing Toronto, Woodbridge, ON L4L 8R1 Receptionist It is the responsibility of the Receptionist to provide professional, courteous, and effective customer service. This individual answers and routes calls, greets customers and assists the management team as needed. Monday - Friday in office role 9am-5pm Pay$20-22/CAD The Receptionist reports to the Loan Funding Supervisor. Responsibilities Answer all incoming phone calls according to company policies and in a friendly, prompt and professional manner. Reconciles bank statement each morning Page employees who are requested by customer either in person or via telephone. Process customer payments accurately and securely. Generate wholesale Bills of Sale and ensure all documentation is complete and compliant. Transfer phone calls to appropriate parties promptly and accurately. Take phone messages when needed and ensure they are received by the appropriate person. Complete and review Bank Deposits Process vehicle terminations Greet and assist all customers in a prompt, friendly and professional manner. Maintain cleanliness and appearance of desk and showroom. Other duties as assigned. Skills and Qualifications Strong attention to detail Sense of urgency Excellent communication Competencies Does the right thing, takes action and adapts to change Self-motivates, believes in accountability, focuses on results, makes plans and follows through Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values We offer a comprehensive benefits package designed to support you and your family, including: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.* Up to 2/3 of time: standing, walking, lifting up to 25 pounds Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing Up to 1/3 of time: transport or place up to 25 pounds *Reasonable accommodations may be made to enable individuals to perform the essential functions. High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.