About Compass Communities

With coast-to-coast communities and over 12,000 home sites, Compass is one of Canada’s largest land lease housing companies, operating over 70 residential communities in 8 provinces. We offer attainable home ownership that prioritizes residents’ needs, creating communities with better services, management, and facilities.

Visit www.compasscommunities.ca [http://www.compasscommunities.ca] for more information.

Role Summary

The Property Operations Administrator will be responsible for ensuring accurate rent rolls and renewals, tenant profiles inclusive of rent and other charges, security deposits, and tenant payments. The role also ensures that operations staff follow revenue-related policies and procedures in line with applicable residential tenancy legislation. 

This position will be fully in office based out of our Corporate Office in Mississauga. 

Core Responsibilities

• Maintain accurate entry of lease documents, renewals, and tenant profile updates, including bank account information;
• Ensure all lease terms, including adjustments and renewals, are executed without error;
• Process monthly lease renewals;
• Support the Operations team with tenant inquiries regarding operating costs, realty taxes, and utility billings to maintain professional relationships;
• Work with the legal department to prepare collection packages;
• Prepare bank deposits for tenant payments;
• Prepare and maintain Above Guideline Increase (AGI), legislated rent reduction Excel schedules, and related tenant correspondence;
• Manage the end-to-end process of utility payments with tenants;
• Post NSF payments;
• Coordinate with Accounts Payable for the issuance of tenant cheques (e.g., rent or other refunds, deposit interest, etc.);
• Reconcile and maintain tenant ledgers, applying charges and credits as needed;
• Other tasks related to operations administration as assigned.

Required Skills and Experience

• Diploma in Accounting, Finance, Business Administration or a related field;
• Minimum 2 years in accounting or property administration;
• Experience in real estate or property management preferred but not required;
• Excellent Microsoft Office skills, particularly Excel;
• Strong communication and interpersonal skills;
• Strong analytical and problem-solving skills;
• Ability to work under tight deadlines, multi-task and prioritize

Why Join Compass?

• Be part of the solution to Canada’s housing challenge, creating affordable and vibrant communities.
• Join a leading national company in a unique and growing industry.
• Make a positive daily impact in your community.

This position is a newly created role, introduced to support our continued growth and evolving business/operational needs. 

The expected annualized compensation package for this role is $55,000 – $63,000.   Based on the position, Compass Communities offers a competitive package which may include a performance-based bonus incentive, comprehensive health & dental benefits, company-matched pension plan, and generous paid time off.   The annualized compensation package offered will take into consideration a number of factors including, but not limited to, the individual’s skill, experience, education and training and the market compensation of the role.   We value a wide range of experiences on our team. If your skills don’t fully align with the listed qualifications or annualized compensation, we still encourage you to apply – you may be a great fit for this role or other roles at Compass. Applicants may also be considered for alternative positions within the organization if their qualifications and experience align more closely with those available roles.

Our people are what makes us different. At Compass, we are committed to workplace diversity and inclusion within our organization; therefore, we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process. Successful applicants will also be subject to a background check.