Education: Secondary (high) school graduation certificate. Tasks: Schedule and confirm appointments. Answer telephone and relay telephone calls and messages. Answer electronic enquiries. Order office supplies and maintain inventory. Greet people and direct them to contacts or service areas. Type and proofread correspondence, forms and other documents. Experience: 1 year to less than 2 years. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition. Support for youths: Offers on-the-job training tailored to youth.