Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Sales Administrator, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you’ll be doing:

• Provide high-quality administrative support to Sales and Account Management teams to help them achieve growth and retention goals
• Manage and respond to internal and external service requests with accuracy, efficiency, and a strong customer-first mindset
• Maintain and update customer records, new sales data, and account information in CRM systems
• Support contract administration and renewal processes across client accounts
• Prepare reports, executive summaries, and PowerPoint presentations for internal and client-facing use
• Distribute customer onboarding materials and reports in a timely and organized manner
• Collaborate cross-functionally to ensure a seamless experience for both internal stakeholders and clients
• Continuously stay informed on products, services, and process updates to deliver knowledgeable support
• Contribute to process improvements and operational efficiencies within the team
• Play a key role in the successful day-to-day administration of customer accounts

What we’re looking for:

• 2–3 years of experience in a Sales Administrator or similar administrative support role
• Strong organizational and time management skills with the ability to prioritize and manage multiple deadlines
• Excellent attention to detail and critical thinking skills
• Proven ability to deliver high-quality service to both internal and external stakeholders
• Strong written and verbal communication skills in both English and French
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Experience with CRM systems (Salesforce preferred)
• A proactive, solution-oriented mindset with strong problem-solving abilities
• A collaborative team player who is dedicated to supporting team success
• Adaptability and openness to new ideas, with a focus on improving processes and efficiency
• A sense of ownership and accountability for work and outcomes

Why work with us

Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.