Part-Time Supervisor, Esports Operations (Contract)
About the role
Position Summary
Temporary Part-Time Administration, new position (August 2026 to May 28, 2027)
The Part-Time Supervisor, Esports Operations, supports the delivery of Conestoga College's varsity esports program and contributes to a positive, inclusive, and student-centred competitive environment. Working closely with student-athletes, coaches, and student staff, the incumbent provides leadership and operational support to enhance the overall varsity esports experience. The role helps ensure varsity programming is delivered effectively and in alignment with departmental standards, college policies, and league requirements.
This position focuses on enhancing the varsity athlete experience and does not include responsibilities related to facility operations or technical equipment servicing.
Successful candidates will be required to conduct work on-site at Conestoga’s Waterloo campus, located at 108 University Avenue East. The Supervisor will be scheduled for 24 hours per week, on Mondays from 10:00 a.m. to 4:00 p.m. and Tuesdays to Thursdays from 3:00 p.m. to 9:00 p.m. Evening and weekend hours may be required to support the varsity competition schedule.
Responsibilities
Varsity esports operations and match support
Oversees logistics for varsity matches, including competitive area readiness and schedule confirmation Acts as the on-shift lead, directing and guiding student staff during varsity activities and ensuring operational standards are met Directs communication of practice and match schedules to athletes and coaches, ensuring clarity and preparedness Assists with esports league onboarding, roster submissions, and eligibility documentation, including handling sensitive student-athlete information in alignment with institutional policies Provides on-site operational oversight during matches to ensure smooth operations
Athlete Experience, Hospitality And Annual Events
Leads frontline athlete support during practices and matches Directs match-day hospitality (snacks, drinks, hydration), including managing assigned budgets and tracking related expenditures in alignment with departmental guidelines Supports and contributes to the planning and delivery of varsity events (tryouts, onboarding, awards), including logistical coordination, resource planning, and operational execution Guides athlete success through communication and directional support for wellness and academic needs Promotes and upholds an inclusive and safe competitive environment
Competitive gaming environment readiness
Prepares gaming stations by launching game software, checking settings, confirming account access, and ensuring peripherals function properly Provides basic athlete-facing troubleshooting (e.g., login issues, peripheral disconnects) Escalates system-level or hardware issues through appropriate channels; does not perform technical servicing Maintains a tidy, organized competitive environment before and after varsity use
Administrative and communication support
Maintain varsity esports calendars, schedules, and communications Assist with match summaries, event documentation, and data tracking Provide feedback and suggestions for varsity program improvements
Qualifications
Two-year diploma in Esports Event and Media Production, Esports Marketing and Event Management, Esports Administration, Recreation and Leisure, Recreation & Sport Management, IT & Computer Sciences, Creative Industries or a related field Minimum one-year of related experience in esports, athletics, recreation, event operations, gaming environments, or a similar customer-facing setting; experience providing guidance, directing activities, or supervising staff is considered an asset Knowledge of PC gaming software, esports titles, and gaming peripherals Ability to guide athletes through account setup and platform onboarding Strong communication and customer service skills Organizational and coordination skills to manage multiple schedules, events, and team activities simultaneously Ability to apply conflict resolution and problem-solving techniques in fast-paced, live competition environments
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About Conestoga College
Conestoga is a leader in polytechnic education and one of Ontario's fastest-growing colleges, delivering a full range of career-focused education, training and applied research programs to prepare students for success in the new knowledge economy and promote economic prosperity throughout our region and across Ontario.
Conestoga delivers more than 200 career-focused programs and has more degree offerings than any other college outside of the GTA, including Ontario’s only college-based, accredited engineering degrees.
Our comprehensive range of programming meets the needs of a variety of learners, providing multiple entry points and established pathways to ensure that individuals across our community can access the education they need for their chosen careers. Articulation agreements with colleges and universities around the world provide our students with ready access to additional post-secondary opportunities.
Labs equipped with the latest technology, project-based courses, field and clinical experiences, international exchange, applied research and co-op opportunities engage our students as they learn to connect theory, research and practice. Our focus on technology-enhanced learning through online and mobile technologies ensures that students are prepared to excel in our increasingly digital world. Conestoga’s commitment to student success includes a full range of support and career advising services available to students throughout their learning journey.
Conestoga does not permit posts that contain offensive, hostile or abusive language or posts that contain commercial solicitations. Conestoga reserves the right to remove posts at any time without warning.
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Part-Time Supervisor, Esports Operations (Contract)
About the role
Position Summary
Temporary Part-Time Administration, new position (August 2026 to May 28, 2027)
The Part-Time Supervisor, Esports Operations, supports the delivery of Conestoga College's varsity esports program and contributes to a positive, inclusive, and student-centred competitive environment. Working closely with student-athletes, coaches, and student staff, the incumbent provides leadership and operational support to enhance the overall varsity esports experience. The role helps ensure varsity programming is delivered effectively and in alignment with departmental standards, college policies, and league requirements.
This position focuses on enhancing the varsity athlete experience and does not include responsibilities related to facility operations or technical equipment servicing.
Successful candidates will be required to conduct work on-site at Conestoga’s Waterloo campus, located at 108 University Avenue East. The Supervisor will be scheduled for 24 hours per week, on Mondays from 10:00 a.m. to 4:00 p.m. and Tuesdays to Thursdays from 3:00 p.m. to 9:00 p.m. Evening and weekend hours may be required to support the varsity competition schedule.
Responsibilities
Varsity esports operations and match support
Oversees logistics for varsity matches, including competitive area readiness and schedule confirmation Acts as the on-shift lead, directing and guiding student staff during varsity activities and ensuring operational standards are met Directs communication of practice and match schedules to athletes and coaches, ensuring clarity and preparedness Assists with esports league onboarding, roster submissions, and eligibility documentation, including handling sensitive student-athlete information in alignment with institutional policies Provides on-site operational oversight during matches to ensure smooth operations
Athlete Experience, Hospitality And Annual Events
Leads frontline athlete support during practices and matches Directs match-day hospitality (snacks, drinks, hydration), including managing assigned budgets and tracking related expenditures in alignment with departmental guidelines Supports and contributes to the planning and delivery of varsity events (tryouts, onboarding, awards), including logistical coordination, resource planning, and operational execution Guides athlete success through communication and directional support for wellness and academic needs Promotes and upholds an inclusive and safe competitive environment
Competitive gaming environment readiness
Prepares gaming stations by launching game software, checking settings, confirming account access, and ensuring peripherals function properly Provides basic athlete-facing troubleshooting (e.g., login issues, peripheral disconnects) Escalates system-level or hardware issues through appropriate channels; does not perform technical servicing Maintains a tidy, organized competitive environment before and after varsity use
Administrative and communication support
Maintain varsity esports calendars, schedules, and communications Assist with match summaries, event documentation, and data tracking Provide feedback and suggestions for varsity program improvements
Qualifications
Two-year diploma in Esports Event and Media Production, Esports Marketing and Event Management, Esports Administration, Recreation and Leisure, Recreation & Sport Management, IT & Computer Sciences, Creative Industries or a related field Minimum one-year of related experience in esports, athletics, recreation, event operations, gaming environments, or a similar customer-facing setting; experience providing guidance, directing activities, or supervising staff is considered an asset Knowledge of PC gaming software, esports titles, and gaming peripherals Ability to guide athletes through account setup and platform onboarding Strong communication and customer service skills Organizational and coordination skills to manage multiple schedules, events, and team activities simultaneously Ability to apply conflict resolution and problem-solving techniques in fast-paced, live competition environments
Apply Now
Apply to this requisition Print this requisition
About Conestoga College
Conestoga is a leader in polytechnic education and one of Ontario's fastest-growing colleges, delivering a full range of career-focused education, training and applied research programs to prepare students for success in the new knowledge economy and promote economic prosperity throughout our region and across Ontario.
Conestoga delivers more than 200 career-focused programs and has more degree offerings than any other college outside of the GTA, including Ontario’s only college-based, accredited engineering degrees.
Our comprehensive range of programming meets the needs of a variety of learners, providing multiple entry points and established pathways to ensure that individuals across our community can access the education they need for their chosen careers. Articulation agreements with colleges and universities around the world provide our students with ready access to additional post-secondary opportunities.
Labs equipped with the latest technology, project-based courses, field and clinical experiences, international exchange, applied research and co-op opportunities engage our students as they learn to connect theory, research and practice. Our focus on technology-enhanced learning through online and mobile technologies ensures that students are prepared to excel in our increasingly digital world. Conestoga’s commitment to student success includes a full range of support and career advising services available to students throughout their learning journey.
Conestoga does not permit posts that contain offensive, hostile or abusive language or posts that contain commercial solicitations. Conestoga reserves the right to remove posts at any time without warning.