Company Description RS Breakers & Controls has been serving customers’ electrical equipment needs since 2006, providing competitively priced new, used, and obsolete circuit breakers, switchgear, bus plugs, motor controls, and transformers. The company stocks all major manufacturers and specializes in sourcing hard-to-find equipment for a wide range of industries. Its facility offers in-house testing that follows National Electrical Testing Association (NETA) guidelines, and as the only Canadian member of the Professional Electrical Apparatus Recyclers League (PEARL), it delivers trusted reconditioning processes. Each product is backed by full test reports and a 1-year replacement warranty, and the company offers 24-hour emergency breakdown services. RS Breakers & Controls supports customers across Canada and worldwide, including wholesalers, contractors, utilities, government agencies, and industrial clients. Role Description This is a full-time, hybrid Sales Operations Manager role. The Sales Operations Manager will oversee day-to-day sales operations, including order processing, pricing coordination, and pipeline reporting to support the sales team. This role will monitor inventory and product availability, collaborate with purchasing and warehouse teams, and help optimize processes that improve quote turnaround time and delivery performance. The person in this position will analyze sales data, track key performance metrics, and prepare regular operational and performance reports for leadership. The role will also support CRM administration, maintain data accuracy, assist with forecasting, and partner with sales representatives to enhance customer satisfaction and service quality. Qualifications Strong analytical skills to interpret sales data, identify trends, and support forecasting and performance reporting. Proficiency in operations management, including process optimization, order management, and coordination with inventory and logistics teams. Customer satisfaction and customer service skills, with a focus on resolving issues, supporting the sales team, and maintaining long-term client relationships. Clear and professional communication skills for collaborating with internal teams and external stakeholders. Experience in sales operations, commercial operations, or a related role, preferably in electrical equipment or industrial distribution. Comfort working with CRM systems, spreadsheets, and reporting tools; advanced Excel or similar skills are an asset. Strong organizational and time-management abilities, with attention to detail and accuracy. Post-secondary education in business, operations, or a related field, or equivalent combination of education and experience.

Benefits & Compensation Competitive Base Salary: Base pay tailored to experience, plus an uncapped commission structure tied to territory gross profit. Vehicle Allowance: Monthly car allowance or company mileage reimbursement plan Health & Wellness: Comprehensive medical, dental, and vision insurance package starting after 90 days. Tools for Success: Company-provided laptop, smartphone, and necessary diagnostic/safety equipment.