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Pay: £30,000 Location: Durham

Posted today

Job Summary

Job Type: Full-time

The Role

The role of a Contracts Administrator, is to provide vital administrative support to ensure the smooth running of our contracts and service agreements. Working closely with clients, engineers, and internal teams, you will be responsible for maintaining accurate records, processing documentation, and helping to deliver a first-class service to our customers.

The Responsibilities

As our Contracts Administrator, you’ll be responsible for:

Maintaining accurate records of contracts, renewals, and service agreements Preparing and issuing contract-related documentation, including quotations, renewals, and variations Ensuring compliance with contractual obligations and client requirements Assisting with scheduling and coordinating contract works in line with SLAs and KPIs Supporting our helpdesk and operations teams with contract-specific queries Monitoring and updating customer portals with relevant contract information Producing reports on contract performance and supporting audits when required Liaising with clients, suppliers, and engineers to resolve queries efficiently Providing general administrative support to the contracts and operations teams

The Person

This ideal person who’ll thrive in this role will be:

Highly organised with excellent attention to detail A strong communicator, both written and verbal Comfortable working to deadlines and managing multiple tasks Professional, customer-focused, and approachable Proficient with IT systems, spreadsheets, and digital platforms A team player who can also work independently

The Training

Full training will be provided.

The Essential Criteria

Previous experience in administration (1–2 years minimum) Strong IT and data management skills Ability to work with accuracy and attention to detail Confident dealing with customers and suppliers over the phone and by email

The Hours

Working hours are 8:00-16.30 Monday – Friday Office based role with site visits required where applicable 30 Days holiday including bank holiday

The Benefits

Free parking On-site gym Weekly pay Long service incentives Training opportunities Free eye test vouchers

Benefits

Company pension Free parking On-site gym On-site parking

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0191 378 3300

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One West Durham

St Johns Road

Meadowfield Industrial Estate

Durham

DH7 8RD

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