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Operations Supervisor (3PL)

Mississauga, Ontario, Canada
Mid Level
Full-Time

Top Benefits

Health care
Dental care

About the role

Mandate: Reporting to the department manager, the Warehouse Supervisor will oversee and monitor the performance of distribution center functions, including staffing for receiving, shipping, inventory, and returns. The candidate will ensure effective resource planning and consistent productivity measurement. They will also be responsible for maintaining adherence to green KPIs, health and safety standards, and good housekeeping practices across the facility

Other Responsibilities: • Coordinate daily labour scheduling and allocate staff to meet fluctuating operational demands; monitor performance using key metrics • Address employee questions and concerns, resolve operational issues and challenges, report accidents upon occurrence • Provide onboarding training, manage workplace accommodation and time-off requests, and provide coaching/mentoring to employees • Coordinated with departments to manage inventory accuracy through cycle counts, and ensure timely, accurate order fulfillment per SOPs and client process and activities • Monitor daily hours and activities against system data to support accurate billing • Communicate with internal departments and external partners to coordinate order fulfillment and respond to business inquiries, ensuring customer and operational demands are met. • Participate in development of departmental SOPs

Requirements: • 2-3 years of experience in a similar role and/or 3PL warehouse environment; previous staff management experience is considered a strong asset • Knowledge of RF enabled warehouse management system, inventory management & process flows • Proficiency in Microsoft Excel; must be able to prepare and analyze inventory system reports

What You Offer: • Strong leadership and coaching skills • Strong communication and interpersonal skills; ability to build solid working relationships with internal and external stakeholders • Organizational and time management skills • Ability to manage multiple tasks simultaneously in a fast-paced environment

What We Offer: • Equal opportunity employer • Competitive compensation • Comprehensive health and dental care • Balance between work and home life

About Bicycle Health

Hospitals and Health Care
201-500

There’s a moment you realize that you can’t continue like this. You want better days, better relationships, and more possibilities.

When you’re in the depths of opioid use disorder (OUD), it takes strength and courage to act on that moment. At Bicycle Health, we believe that choosing to start recovery creates hope in the face of hardship.

With us, your care begins as soon as you reach out. Most patients get an appointment on the same day or the day after. Our personalized care and medication plans offer professional support and suboxone to control withdrawal. On your best days and your worst days, we’re always here for you.

About 95% of patients end problematic opioid use within just one week. And 88% of patients who have been in care with us for a year or more see positive outcomes including easier days, steady employment, and healthier relationships.

No one does this alone. Our community of doctors, care providers, and support groups are available every day. With regular check-ins, we’ll work with you to update your care as you make progress.

We know that with the right treatment, you can overcome OUD and build a life you love.

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