customer service agent
About the role
Education: No degree, certificate or diploma. Work setting: Tourism. Transportation. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain the type and cost of services offered. Issue receipts and other forms. Perform general office duties. Security and safety: Driving record check (abstract). Transportation/travel information: Own transportation. Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Bending, crouching, kneeling. Repetitive tasks. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Reliability. Team player. Ability to multitask. Screening questions: Are you available for shift or on-call work?. Are you currently a student?. Employment terms options: Early morning. Morning. Experience: Will train. Employment terms options: Day. Weekend.