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Scheduling Officer

Calgary, AB
Mid Level

About the role

About Bow Valley College

Bow Valley College is the largest college in the Calgary area, with over 15,000 students. We open doors to in-demand jobs across Canada. Our graduates contribute to the economy and community through careers in business, entertainment arts, technology, health care, social services, and more.

We are proud to be named one of Alberta’s Top 80 employers and one of Canada’s Top 50 research colleges. Our innovative applied research, focused on health and health technology, educational technology, and social innovation, is helping shape the future of college education. Learn more about the opportunities we create for students, employees, and our province at bowvalleycollege.ca.

Bow Valley College is seeking a detail-oriented and proactive Scheduling Officer to support the efficient and effective delivery of Health programs. Liaising with the School of Health and Wellness and reporting to the Associate Dean, the Scheduling Officer, in collaboration with the Leadership Team, will plan course offerings each semester and assist in assigning faculty workload as determined. This will apply to all sites.

The Academic Scheduling and Faculty Resource Coordinator plays a key role in supporting the effective delivery of Health programs through the coordination of academic scheduling, faculty workload management, resource allocation, employee onboarding, and payroll administration. Reporting to the Health Leadership Team, this position monitors and analyzes enrolment data to determine course section offerings and capacities, develops and submits loading sheets, enters and maintains course information within College systems, and prepares intake and utilization reports to support program planning.

The Coordinator collaborates closely with the Registrar’s Office, Program Chairs, Associate Dean, faculty, and other stakeholders to ensure accurate scheduling of theory, lab, clinical, and assessment activities, including offsite and specialized program requirements. Responsibilities include managing room bookings, coordinating course cross-listings, supporting exam and assessment scheduling, submitting D2L shell data, and implementing processes and guidelines that ensure consistency, compliance, and efficient resource utilization.

The role is also responsible for annual faculty workload planning and scheduling, working with the Associate Dean and Program Chairs to assign continuous faculty workloads and monitor staffing requirements. This includes coordinating faculty vacation coverage, arranging replacement staffing for short-term absences, and maintaining an understanding of faculty credentials to ensure appropriate assignment of theory, lab, clinical, and assessment responsibilities. The Coordinator manages casual faculty scheduling, books assessors for lab evaluations, communicates staffing and scheduling information to faculty and leadership, and resolves scheduling conflicts and operational issues in a fair, equitable, and professional manner to minimize disruption to students and staff.

In addition, the Coordinator supports employee onboarding by participating in recruitment activities, orienting new employees to scheduling practices and procedures, arranging required IT access, coordinating course-specific orientations, and providing training on timesheet submission processes. The position reviews timesheets for accuracy prior to payroll submission, communicates payroll-related information to casual employees, and supports the planning of professional development events and clinical orientation activities. The successful candidate demonstrates exceptional organizational, communication, problem-solving, and relationship-building skills, with the ability to manage multiple priorities in a dynamic academic environment while ensuring high levels of service and operational excellence.

Minimum Qualifications

  • Diploma (Bachelor’s Degree preferred)

  • 2 years of experience

  • An equivalent combination of directly related education and experience may be considered

Preferred Qualifications

  • Extensive knowledge of educational institutions

  • Extensive knowledge of college scheduling and timetable practices

  • Sound knowledge of student information systems

  • Excellent interpersonal and communication skills

  • Analytical reasoning and critical thinking skills

  • Sound skills in time management, prioritizing and adhering to deadlines in complex circumstances

  • Ability to enforce procedures under difficult circumstances

  • Conflict resolution skills

  • Exemplary level of customer service and sound knowledge and commitment to customer service standards

  • Problem solving skills and the ability to investigate and analyze information, draw conclusions and devise and implement solutions

  • Commitment to continuous quality improvement of principles and practices

  • Excellent administrative and organizational skills

  • Ability to work well under pressure, handle stress and manage competing priorities and multiple tasks

  • Self-motivation skills

  • Strong teamwork skills

  • Excellent oral and written communication skills

  • Excellent knowledge of word processing and spreadsheet software and the ability to quickly learn new software or updates to existing software

  • Sound knowledge of BVC Faculty Agreement

This opening is a continuous, AUPE position. Please note all successful candidates will be required to provide copies of government issued identification and proof of educational qualifications upon hire and may be required to provide an enhanced police information check.

Closing Date: June 4th, 2026

Diversity and Inclusion Commitment

Bow Valley College is strongly committed to fostering diversity and inclusion within our community. We welcome applications from qualified candidates who would contribute to the further diversification of our employees including, but not limited to, visible minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation or gender identity.

About Bow Valley College

Higher Education