Administrative Assistant, International Programs
About the role
Date Posted: 07/15/2026Req ID: 49411Faculty/Division: New CollegeDepartment: New CollegeCampus: St. George (Downtown Toronto)Position Number: 00051902 Existing Vacancy: Yes Description: About us:The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world. Opened in 1962, New College has a long-standing commitment to social justice, and to supporting its diverse body of 6000+ undergraduate students to excel intellectually and to engage in the wider community. New College supports two interdisciplinary undergraduate programs - Buddhism, Psychology, and Mental Health, and Critical Studies in Equity and Solidarity - and houses three academic units (African Studies Centre, Centre for Caribbean Studies, and Women and Gender Studies Institute). New College prioritizes personal attention to students, innovative interdisciplinary programs, links with professional faculties, career mentorship, and community outreach initiatives. The College has built a rich learning community for students including academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement. The College offers a spirited and challenging environment for students to have the opportunity to broaden their experience, create life plans, and meet others from different fields. New College is a friendly, welcoming and informal community that places a high priority on student support services and encourages diversity. For more information on New College, see http://www.newcollege.utoronto.ca.Your opportunity:Working under the general direction of the Associate Director, Administration, International Programs, the Administrative Assistant works closely with team members to support programs offered by the International Programs Office; including the International Summer Academic (ISA) and the International Foundation Program (IFP). The incumbent will act as afirst point of contact by providing reception and front-line support to visitors; providing assistance for the application and registration process for the IFP and ISA; composing and editing correspondence; assisting with residence move in/out; event coordination including, organizing catering and room bookings; and supporting the day-to- day administrative needs of the IFP and ISA.As a member of the New College International Programs Office, the Administrative Assistant, International Programs, will be committed to equity that recognizes, supports, and responds to the diverse histories, lived and marginalized experiences of international students and many communities. In this position, flexibility is needed for overtime in the evenings and on weekends during peak summer periods. Your responsibilities will include:
Acting as the first point of contact for students, parents, representatives, and International Programs Office staff Distributing incoming and outgoing mail and deliveries, including packages and brochures Maintaining an up-to-date and well-organized electronic and hard copy filing system for the Managing Director Updating and maintaining records relating to the application and registration process Disseminating information to applicants for the IFP and university admission process Coordinating meeting schedules, agendas, materials, action and follow-up items for the Managing Director Determining logistical details and activities for events and/or programming such as receptions, workshops, student welcome, orientation events, and student life events, etc. Ordering and maintaining inventory of office supplies, photocopiers, meeting supplies
Essential Qualifications:
College Diploma (2 years) or an acceptable equivalent combination of education and experience. Minimum two (2) years of relevant administrative assistance experience in a fast-paced and dynamic environment Minimum two (2) years of experience providing administrative support in a language learning and extra-curricular program or similar environment, preferably in a post-secondary education setting Demonstrated experience handling high volume of email inquiries requiring ongoing and detailed correspondence with students, representatives, parents, and group leaders Demonstrated experience providing detailed information on program inquiries and application processes Experience coordinating meetings and events Skilled in organizing filing and office records Ability to order and maintain inventory of office supplies Demonstrated time management skills, with the ability to effectively prioritize, multi-task and organize work, and meet tight deadlines while able to pay attention to detail Intermediate skills in Microsoft Office (e.g. Word, Excel, Outlook, PowerPoint) Intermediate skills with online video/audio conferencing applications (e.g. Zoom, Microsoft Teams) Excellent oral and written communication skills Ability to exercise good judgement, tact and confidentiality Demonstrated strong student and client service orientation and experience fostering equity, diversity and inclusion in a language-learning environment.
Assets (Nonessential):
Fluency in a second language
To be successful in this role you will be:
Approachable Diligent Efficient Organized Proactive
Closing Date: 07/26/2026, 11:59PM ETEmployee Group: USW Appointment Type: Budget - Continuing Schedule: Full-TimePay Scale Group & Hiring Zone:USW Pay Band 07 -- $60,237. with an annual step progression to a maximum of $77,035. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Administrative / Managerial Lived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
About University of Toronto
The Department of Leadership, Higher & Adult Education (LHAE) at the Ontario Institute for Studies in Education is a dynamic and inclusive learning community comprised of scholars focused on educational leadership and administration, policy and change, social justice, and community engagement.
Our department considers education broadly, as it occurs inside and outside of formal educational settings. Our courses and programs consider relations between different social settings, such as families, workplaces, local communities, and national and international contexts.
Themes running through our research and teaching include equity and social justice, professional education, policy studies, educational leadership and organizations and adult learning within institutions and settings.
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Administrative Assistant, International Programs
About the role
Date Posted: 07/15/2026Req ID: 49411Faculty/Division: New CollegeDepartment: New CollegeCampus: St. George (Downtown Toronto)Position Number: 00051902 Existing Vacancy: Yes Description: About us:The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world. Opened in 1962, New College has a long-standing commitment to social justice, and to supporting its diverse body of 6000+ undergraduate students to excel intellectually and to engage in the wider community. New College supports two interdisciplinary undergraduate programs - Buddhism, Psychology, and Mental Health, and Critical Studies in Equity and Solidarity - and houses three academic units (African Studies Centre, Centre for Caribbean Studies, and Women and Gender Studies Institute). New College prioritizes personal attention to students, innovative interdisciplinary programs, links with professional faculties, career mentorship, and community outreach initiatives. The College has built a rich learning community for students including academic support, amenities for studying and social interaction, and opportunities for co-curricular and community engagement. The College offers a spirited and challenging environment for students to have the opportunity to broaden their experience, create life plans, and meet others from different fields. New College is a friendly, welcoming and informal community that places a high priority on student support services and encourages diversity. For more information on New College, see http://www.newcollege.utoronto.ca.Your opportunity:Working under the general direction of the Associate Director, Administration, International Programs, the Administrative Assistant works closely with team members to support programs offered by the International Programs Office; including the International Summer Academic (ISA) and the International Foundation Program (IFP). The incumbent will act as afirst point of contact by providing reception and front-line support to visitors; providing assistance for the application and registration process for the IFP and ISA; composing and editing correspondence; assisting with residence move in/out; event coordination including, organizing catering and room bookings; and supporting the day-to- day administrative needs of the IFP and ISA.As a member of the New College International Programs Office, the Administrative Assistant, International Programs, will be committed to equity that recognizes, supports, and responds to the diverse histories, lived and marginalized experiences of international students and many communities. In this position, flexibility is needed for overtime in the evenings and on weekends during peak summer periods. Your responsibilities will include:
Acting as the first point of contact for students, parents, representatives, and International Programs Office staff Distributing incoming and outgoing mail and deliveries, including packages and brochures Maintaining an up-to-date and well-organized electronic and hard copy filing system for the Managing Director Updating and maintaining records relating to the application and registration process Disseminating information to applicants for the IFP and university admission process Coordinating meeting schedules, agendas, materials, action and follow-up items for the Managing Director Determining logistical details and activities for events and/or programming such as receptions, workshops, student welcome, orientation events, and student life events, etc. Ordering and maintaining inventory of office supplies, photocopiers, meeting supplies
Essential Qualifications:
College Diploma (2 years) or an acceptable equivalent combination of education and experience. Minimum two (2) years of relevant administrative assistance experience in a fast-paced and dynamic environment Minimum two (2) years of experience providing administrative support in a language learning and extra-curricular program or similar environment, preferably in a post-secondary education setting Demonstrated experience handling high volume of email inquiries requiring ongoing and detailed correspondence with students, representatives, parents, and group leaders Demonstrated experience providing detailed information on program inquiries and application processes Experience coordinating meetings and events Skilled in organizing filing and office records Ability to order and maintain inventory of office supplies Demonstrated time management skills, with the ability to effectively prioritize, multi-task and organize work, and meet tight deadlines while able to pay attention to detail Intermediate skills in Microsoft Office (e.g. Word, Excel, Outlook, PowerPoint) Intermediate skills with online video/audio conferencing applications (e.g. Zoom, Microsoft Teams) Excellent oral and written communication skills Ability to exercise good judgement, tact and confidentiality Demonstrated strong student and client service orientation and experience fostering equity, diversity and inclusion in a language-learning environment.
Assets (Nonessential):
Fluency in a second language
To be successful in this role you will be:
Approachable Diligent Efficient Organized Proactive
Closing Date: 07/26/2026, 11:59PM ETEmployee Group: USW Appointment Type: Budget - Continuing Schedule: Full-TimePay Scale Group & Hiring Zone:USW Pay Band 07 -- $60,237. with an annual step progression to a maximum of $77,035. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Administrative / Managerial Lived Experience StatementCandidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.
About University of Toronto
The Department of Leadership, Higher & Adult Education (LHAE) at the Ontario Institute for Studies in Education is a dynamic and inclusive learning community comprised of scholars focused on educational leadership and administration, policy and change, social justice, and community engagement.
Our department considers education broadly, as it occurs inside and outside of formal educational settings. Our courses and programs consider relations between different social settings, such as families, workplaces, local communities, and national and international contexts.
Themes running through our research and teaching include equity and social justice, professional education, policy studies, educational leadership and organizations and adult learning within institutions and settings.